Dedicated Servers, Linux assistance, WordPress hosting, WooCommerce, PrestaShop, Magento, with the best performances on the market!

Managed hosting is a service where the provider directly handles complete server management: installation, updates, monitoring, security, backups, and performance optimization. This means you don't need any system expertise or time to deal with technical issues, because a specialized team takes care of everything, often proactively.

In contrast, with traditional hosting , also known as unmanaged hosting, you (or your technical team) are responsible for configuring and maintaining the server, installing updates, protecting the system from vulnerabilities, troubleshooting any issues, and ensuring the site is always fast and accessible. This approach may be cheaper initially, but it often requires much more time and specific expertise.

Choosing a managed hosting allows you to have specialized technical support always available, a secure and high-performance infrastructure optimized for your CMS (such as WordPress, PrestaShop, Joomla, Drupal or Magento), constant updates without interruptions and a significant saving of time and resources. It is the ideal choice for those who want reliability, high performance and a professional service without worries.

Our hosting services support all major open source CMSs, as well as custom projects developed specifically for you, provided they use technologies compatible with our infrastructure, such as PHP or Node.js environments with MySQL , MariaDB , or PostgreSQL databases . This means we can host and optimize both sites built with modern frameworks (such as Laravel, Express, Symfony, etc.) and platforms developed in-house by agencies or software houses.

Of course, we offer advanced support and specific optimizations for the most popular CMSs like WordPress , Joomla , Drupal , PrestaShop , Magento , and Ghost . Each platform is custom configured to ensure maximum performance, security, and stability, whether on shared environments, dedicated servers , or the cloud.

Yes, we offer a complete assisted migration service for existing websites , including onboarding projects from other hosting providers. We handle the transfer directly, taking care of every technical aspect to ensure a smooth transition.

Migrations are scheduled at night to minimize the impact on site traffic and operation. During this phase, we pay particular attention to DNS propagation and all the infrastructure details necessary to maintain service continuity.

Our goal is to keep downtime to a minimum , and in the vast majority of cases we manage to keep it below 15 minutes , ensuring a safe, rapid migration without any interruptions noticeable to end users.

We adopt a multi-layered approach to security, designed to protect hosted sites from both infrastructure and application threats. Each account is isolated through privilege separation at the user and group levels , with the addition of POSIX ACLs for granular control over file and directory access, preventing one site from interfering with others on the same server.

At the network layer, we offer Layer 3 DDoS protection based on Netscout's Arbor Networks technology , which filters volumetric attacks before they reach our data centers. At the application layer (Layer 7), we rely on Cloudflare 's infrastructure , which provides protection against targeted attacks, bots, known exploits, and HTTP saturation attempts.

Additionally, we have implemented suspicious traffic detection systems capable of identifying malicious crawlers, AI bots, and unwanted automated traffic . For popular CMS (such as WordPress, Joomla, Drupal, etc.), we use brute force attack mitigation systems via Fail2ban , which automatically blocks malicious source IPs after repeated failed login attempts.

All of this is constantly monitored and updated by our team, with a careful eye on security at both the system and application levels.

Our backup and disaster recovery system is designed to ensure maximum data reliability and resilience, with a multi-layered approach.

All our servers are configured with RAID1 or ZFS mirroring in the OpenZFS variant , which allows us to manage local snapshots every 30 minutes . This means that, in the event of human error or data corruption, we can restore previous versions of files very quickly, without waiting for a restore from a remote backup.

In addition to local protection, we perform double daily backups using two distinct technologies , saving data on two geographically separate SANs , one in Germany and one in Finland , both configured in RAID6 to ensure fault tolerance.

Remote backups are stored in Append Only mode , meaning no files can be overwritten or manually deleted, not even by an administrator. This ensures the historical integrity of the data even in the event of a compromise. Data retention is 60 days , providing ample time for restores even on a weekly or monthly basis.

All backup and snapshot processes are monitored and tested regularly to ensure their reliability over time.

Average response times for our technical support depend on the service level agreed upon during activation, but for all blocking problems – such as an unreachable website or server, cyber attacks (hackers or DDoS) or any other situation that could seriously compromise the customer's business – we normally intervene within 15 or 30 minutes , depending on the plan chosen.

These high-priority interventions are handled quickly and directly by our systems team, who are always alerted for emergencies.

For non-urgent or scheduled requests —such as updates, optimizations, custom configurations, or consulting requests—we follow standard timeframes that require ticket processing within 24 to 48 hours , depending on the complexity of the case and the priority indicated by the customer.

All intervention times are traceable, transparent and contractually defined, so as to guarantee reliability and clarity in every phase of the service.

This type of contract structure is designed to adapt to your needs and provide you with the ability to manage your hosting services according to your specific needs and the changes that may occur in your business. It is a solution that gives you maximum freedom, without forcing you into a long commitment.

However, there is one important point to note. If you decide to terminate the contract, we will need at least 30 days notice. This allows us to plan and organize resources accordingly, while ensuring continuity of service for all our customers.

Yes, we offer 24/7 emergency support in any case of a blocking problem or business downtime , such as a website or server being unreachable, an ongoing cyber attack, or any critical malfunction that prevents the customer from continuing to operate their online business.

In less urgent situations, i.e. when the problem can be resolved later and does not have an immediate impact on service operations, work is scheduled and managed within 24/48 hours , according to the priorities defined in our support plans.

We remain available 24/7, 365 days a year , with technical staff always available for emergency assistance, even on holidays and at night.

Recognizing this problem, we have worked hard to develop specific optimization techniques and processes that can solve these problems and bring these websites to high performance levels. Our efforts have focused on transforming WordPress and WooCommerce-based websites from slow and difficult to manage into fast, responsive and easy-to-use web resources.

This change of direction has allowed us to highlight the value of our work, making customers appreciate the tangible results of our optimization. In fact, customer satisfaction has become even more evident when moving from a slow and cumbersome website to one that works in a decidedly high-performance and fast way.

In addition to ensuring a better browsing experience for users, a faster and more performing website can also lead to better visibility in search engines, higher visitor conversions and an improved online reputation. Our commitment is therefore aimed at ensuring not only a better performance of the site, but also at supporting the customer's online success.

To open a support ticket, you can use various channels depending on your preference and the urgency of the issue. The primary method is our ticketing system , through which you can submit requests directly to the technical team and monitor their status in real time.

Alternatively, you can write directly to our dedicated email address: assistenza@managedserver.it , specifying the domain or service involved in the message and describing the problem you are encountering in detail.

For more urgent cases, we also provide a dedicated telephone number , which you can find in the Contact Us section of our website. We encourage you to use it only in the event of a genuine technical emergency or blocking problem.

We understand how critical the risk of data loss can be, especially for websites with a high volume of content or those running high-value businesses. This is why, upon request, we can offer additional insurance protection to cover up to ten thousand euros in the event of data loss.

Our dedication to security isn't just limited to backing up your data. We also implement advanced security technologies such as hardware firewalls and DDOS mitigation systems, to protect your site from possible external threats. This commitment to providing a safe and reliable service makes us an ideal partner for demanding customers who manage business of great importance, with earnings in the order of millions of euros.

Our mission is to ensure not only maximum performance for your site, but also peace of mind knowing that your data and your business are protected from any risks.

Yes, it is possible to request one-off interventions for specific problems or for evolutionary needs related to hosted services, as long as they fall within our areas of system expertise.

These interventions are typically scheduled with 24/48 hours' notice , taking into account the complexity of the request, the urgency indicated, and the workload already underway. Each request is assessed by our technical team, who will provide an estimate of the time and method of execution, ensuring effective and timely intervention.

It is a particularly useful service for activities such as optimizations, updates, customized configurations or resolutions of isolated problems, even outside the ongoing support contract.

The regulation does not only concern organizations based in the European Union, but extends to all companies that process data of European citizens, regardless of their geographical location. This broad applicability underlines the EU's commitment to protect the rights of its citizens in an increasingly digitized world.

Managed Server responded promptly to this challenge, adapting its services to fully comply with the provisions of the new regulation (EU Regulation 2016/679). We have taken appropriate measures to ensure that our customers' personal data is treated with the utmost care, in compliance with the new rules on privacy and data security.

We recognize that the protection of personal data is a fundamental right of every individual and are committed to ensuring that all personal information handled by us is adequately protected and respected. The goal of Managed Server is to ensure not only high quality services, but also the peace of mind of our customers knowing that their data is managed in a secure and responsible way.

Yes, we provide proactive monitoring services for websites and hosted infrastructure. Internally, we use a centralized system based on CheckMK , which allows us to monitor service status, system resources, and website reachability in real time. Additionally, we integrate Uptime Kuma to monitor uptime and HTTP responses, providing both a technical and application-specific view.

For customers using Dedicated Servers , we offer Netdata , a powerful and visually detailed tool that allows you to monitor every aspect of server performance and operation. Netdata is pre-installed and configured upon request, offering customers full visibility into metrics, alarms, and historical data, easily and immediately.

Proactive monitoring allows us to intervene promptly in case of anomalies, often even before they become a visible problem for the end user.

Yes, we offer specific optimization services to improve WordPress performance , with a particular focus on the parameters evaluated in Google's Core Web Vitals . We work on both the system and application levels to maximize loading speed and user experience.

At the server level, we optimize TTFB (Time To First Byte) through advanced caching configurations and PHP/MySQL tuning, implement Brotli compression , support WebP image format , and enable modern protocols such as HTTP/3 and QUIC , which guarantee more efficient and performant content transmission.

In specific cases, when issues involve metrics such as CLS (Cumulative Layout Shift) or INP (Interaction to Next Paint) — which are not directly influenced by the infrastructure — we can intervene at the application level , collaborating with the client or the development team to suggest or implement changes to themes, plugins, or the site layout that directly impact these metrics.

The goal is always the same: to make the site load faster, improve the perception of fluidity for the end user, and obtain better scores in tests such as PageSpeed ​​Insights and Lighthouse.

Yes, we provide malware removal services for compromised WordPress sites . For our existing customers , the intervention is handled directly by our technical team as part of their support service, with prompt and targeted action to remove malicious code, backdoors, unwanted redirects, or infected files.

For those who are not yet our clients, we offer this type of activity as a one-time, value-added service . Our goal is not only to clean up the site but also to provide a technical diagnosis and guidance on how to avoid future compromises. In these cases, we can also handle the subsequent migration to our infrastructure, if requested, to ensure a more secure and controlled environment.

All interventions are performed manually by expert personnel, without the use of generic automatic tools, so as to guarantee a long-lasting result and free of false positives.

The main difference between a managed and unmanaged dedicated server is the level of support and technical management responsibility.

With a managed dedicated server , you'll be supported by our systems team who will handle the entire server management process: from initial installation to security configuration, monitoring, software updates, performance optimization, backups, and problem response. It's the ideal solution for those who want to focus on their project without having to deal with the technical complexity of the infrastructure.

Conversely, an unmanaged dedicated server gives you full control over the server, but all technical management falls to you or your team. This means you'll be responsible for installing the operating system, configuring services like the web server and database, updating packages, implementing security measures, and troubleshooting any issues.

Managed is therefore designed for those who want a “turnkey” service with continuous and proactive assistance, while unmanaged is more suitable for those who have internal system skills and prefer to independently take care of every aspect of the server.

Yes, we fully support cloud environments such as AWS, Google Cloud Platform, Microsoft Azure, Hetzner, and OVH , offering comprehensive configuration, support, optimization, and management services for both virtual servers and dedicated instances.

We can support you at every stage: from choosing the most suitable infrastructure, to the initial configuration of the environment, up to ongoing management, including performance optimization, security, monitoring and tuning of resources.

Our team has direct experience with the specificities and control panels of the main cloud platforms, ensuring rapid and effective interventions even on existing environments.

Yes, we offer specialized systems consulting services for Linux environments , covering all phases of the infrastructure life cycle: from initial design to implementation , up to operational management , evolutionary maintenance and proactive monitoring.

We work daily on several Linux distributions, including Red Hat Enterprise Linux , SUSE , AlmaLinux , CentOS , Rocky Linux , Debian and Ubuntu , ensuring full compatibility with the best practices of each ecosystem.

Our services are available for both dedicated servers , cloud infrastructures (such as AWS, Hetzner, OVH, Azure, Google Cloud), and on-premise systems at the client's premises. Each consultation is tailored to the specific operational and technical needs of the project, with particular attention to security, performance, and reliability of the environment.

To ensure high performance on our hosting environments and Dedicated Servers , we use a proven set of technologies and optimizations that work synergistically at the application stack, database, and operating system levels.

Among our core components, we use NGINX as a high-performance web server, often combined with Varnish for advanced HTTP cache management and drastically reduced server load. We use Redis and Memcached for backend caching and efficient session and temporary data management. For advanced searches or complex e-commerce applications, we integrate Elasticsearch , which enables extremely fast and scalable queries even on large data volumes.

At the database level, we optimize both MySQL and MariaDB with targeted tuning of buffers, connections, and I/O based on the specific load of the hosted applications. We also implement HTTP/3 with the QUIC protocol to improve latency and data transmission efficiency.

Finally, we work on tuning the Linux kernel (TCP stack, scheduler, file descriptor, sysctl, I/O management) to make the most of available hardware resources, ensuring stability and high performance even under heavy loads or sudden traffic spikes.

Yes, all our services are fully compliant with the GDPR (General Data Protection Regulation) . We use only infrastructure located in Europe , and our company—being an Italian company—operates in compliance with European data protection regulations.

The suppliers in our supply chain are also European and GDPR compliant , including data center, storage, network, and software providers. This allows us to offer our customers a compliant, transparent, and secure environment, avoiding data transfers to non-EU countries and ensuring full traceability and protection of the information processed.