Customer Service
Apache Web Server®
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Do you need support on Apache Web Server?
Getting support for Apache Webserver is easy and extremely profitable
Apache is the most popular and widespread Web server, having existed since 1995, and played a key role in the early development of the Internet. It is characterized by the ability to manage large quantities of traffic with minimal configurations, offering scalability and modularity. This allows you to customize Apache by removing unwanted modules to optimize its efficiency. Among the most used modules are SSL, server-side programming (PHP) support and load balancing configurations.
Our consultants offer comprehensive services for the implementation, integration and development of Apache Web Server, ensuring customized solutions, migrations, support and training for corporate entities that want to maximize the potential of Apache.
Using the Apache Webserver
Our Apache support service is designed to provide complete support for the Open Source version of Apache HTTP Server. We understand the different needs that each organization may have and our goal is to assist you in using Apache, optimizing it for your specific context.
Apache HTTP Server is a free, open-source web server that offers an essential set of features. These include the use of Apache primarily as a web server and load balancer, as well as the ability to implement HTTP caching modules. This flexibility allows you to adapt and optimize Apache for various types of applications.
The core features offered by Apache make it a solid and versatile option, especially for organizations looking for a reliable and performant solution without the need for additional paid features.
Assistance with installation and distribution
Our expert support team is dedicated to ensuring that your Apache HTTP Server installation is done as accurately, efficiently, and smoothly as possible. From the initial planning phase through implementation and configuration, we are by your side to ensure that every aspect of the process is optimized for your specific needs.
With our specialized support, you are able to prevent or quickly resolve any conflicts or problems that may arise during installation. This includes configuring modules, optimizing performance settings, managing security directives, and much more. Our goal is to make the entire process as smooth as possible, allowing you to focus on other critical aspects of your business.
Debugging and error correction
If an error should occur with your Apache HTTP Server, our support team acts promptly to reproduce, analyze and resolve it, or in the case, provide an effective workaround. We are committed to responding to any reported issues and commencing investigation of critical issues within the timeframes set forth in our Service Level Agreement (SLA).
Not only do we find and fix the problem, we also integrate all fixes into the next scheduled product update. This ensures that corrected errors do not recur in the future. We also adapt and update our QA cycle to include specific regression testing, ensuring that new software releases are free from previously encountered issues.
This way, we not only address issues reactively, but also work proactively to continuously improve the robustness and reliability of your Apache HTTP Server. We are committed to providing a service that not only solves problems, but also contributes to the overall optimization of your server environment.
Security notifications
While security issues with Apache HTTP Server are rare and unlikely, thanks to rigorous development and QA practices, they are not out of the question. In the unlikely event that a security issue emerges, our team of experts is committed to informing you directly and promptly about the implications for your system and the actions needed to resolve it.
Our protocol in such situations is designed to maximize transparency and minimize reaction times. We will provide you with a detailed description of the issue, possible consequences, and steps to take to mitigate or completely eliminate the vulnerability. All of this will be done as quickly as possible, in accordance with the terms of our Service Level Agreement (SLA).
Your security is one of our top priorities, and we act with the utmost urgency and expertise to ensure that any potential security issues are addressed quickly and effectively.
Software Updates
New Apache HTTP Server builds and related documentation are made available on a quarterly basis through our dedicated customer support portal. For users using the open-source version of Apache, we provide more frequent updates, approximately on a monthly basis, to ensure you always have access to the latest features and security fixes.
Our proactive maintenance ensures that your Apache HTTP Server is always aligned with best practices for security, performance and stability. Additionally, the updated documentation we provide will help you better understand the new features and how they can benefit your organization.
With our support, you can rest easy knowing that your webserver is managed by experts who take care of every technical detail, allowing you to focus your energies on your organization's core business.
Documentation support
Documentation is a critical component to understanding and effectively managing your Apache HTTP Server. However, it is possible that you may have doubts or uncertainties about some aspects. If so, our team of experts is at your complete disposal to provide you with clear and precise answers. In accordance with the terms of our Service Level Agreement (SLA), we are committed to responding to your questions within the agreed time period. Whether it's a clarification on a specific feature, a doubt about a configuration or a concern about something that doesn't seem to work as it should, we're here to assist you. Our goal is to ensure that you can take full advantage of the full capabilities of the Apache HTTP Server, and to do this, we provide fast, accurate and reliable documentation support.
Operating on premise and on the major Cloud Providers.
On Premise assistance in your company or on Cloud systems.
Are you curious to understand the advantages of the cloud or are you considering migrating your infrastructure to the cloud? We are the ideal partner to guide you in this process. With our consolidated experience and deep knowledge of On Premise and Cloud solutions, we offer you safe and reliable guidance in every step of your digital transition. Our system support service, Linux and derivatives, it is available not only for On Premise solutions at your company facility, but also on the main global suppliers and Cloud providers.
You can count on our professional assistance on Cloud platforms such as Alibaba, Azure, AWS, Google Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many more. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene wherever you are. With us, your infrastructure is always in expert hands.
Compliant with GDPR regulations
Do not risk penalties for non-compliance with the GDPR regulation on data protection.
Our company complies with the GDPR regulation as it is a European company, with European Datacenters certified ISO 27001 and managed by personnel of European nationality and residence.
The data remain stored within the European borders as required by the Rules (EU) 2016/679 of the European Parliament and subsequent amendments.
FAQ
Apache is a powerful open source software that is widely used and respected in the field of website hosting. Its main function is to serve as a web server, i.e. software that manages web page requests made by users, providing the requested resources such as HTML pages, images or videos.
However, Apache goes beyond simple web server functionality, offering a range of advanced features that greatly extend its capabilities. For example, it can function as a reverse proxy, a server that receives requests from users and forwards them to other servers, then returns the response to the original client. This feature is useful for balancing the workload between different servers, or for providing request caching and filtering mechanisms.
Apache can also be configured as an effective load balancer, distributing incoming requests across several servers to maximize resource usage and maintain a stable and responsive service, even when many requests occur simultaneously. It also has the ability to implement an HTTP cache, allowing you to store responses to the most frequent requests to reduce response times and lighten the load on the server.
Apache is known for its maturity and reliability, being one of the most used and tested web servers over more than two decades. Its modular architecture allows for a high degree of extensibility, allowing users to add or remove features as needed. Apache is also very flexible in terms of configuration, offering a very detailed .htaccess configuration file that allows fine management of permissions and redirection rules.
Another advantage is its ability to handle a variety of server-side scripting languages, including PHP, Python and Perl, thanks to its extensive range of modules. This makes Apache an ideal choice for a wide variety of web applications.
Apache is also very well documented, with a large developer community and a large amount of tutorials and guides available. This makes troubleshooting and implementing new features easier.
The ability to function as a reverse proxy and load balancer adds additional layers of flexibility, allowing for effective resource distribution and better workload balance between servers. Finally, its HTTP caching feature can help improve performance by reducing response times and easing the load on the server.
Our company provides a variety of Apache-focused services, from setup and optimization to performance troubleshooting. We work closely with your team to customize Apache to your needs, taking care of aspects such as cache management and load balancing. We also offer ongoing monitoring and maintenance to ensure your server is always reliable and secure. If you have particular needs, such as managing a high-traffic site, we can provide specialized consultancy to maximize performance.
When evaluating whether you need Apache support, there are several factors to keep in mind.
If you face performance issues, such as slow or long page load times, you may need to optimize your Apache configuration or performance. Frequent errors or service interruptions are other signs that specialized support may be needed.
Setting up Apache can be a challenge, especially if you don't have specific technical skills. If you need to manage high volumes of traffic or critical systems, a support service can offer advice on how to best configure and manage Apache.
In summary, Apache support is designed to help you maximize the performance and stability of your server. If you have any concerns, we are available to discuss your specific needs.
First of all, Apache requires a compatible operating system to operate at its best. It was designed to run on various operating systems, including Linux, Windows, and several types of Unix. Your choice of operating system can be influenced by several factors, such as familiarity with the system, hardware resources, and the specific needs of your project.
Another key consideration is a reliable internet connection. Apache, being a web server, requires a stable connection to handle web requests effectively.
Finally, installing and configuring Apache requires some technical expertise. You must have a basic understanding of operating systems and networking to install and configure the software correctly. If you are not comfortable with these activities, it may be helpful to consult a professional or dedicated support service.
Our Apache support and consultancy service offers a complete solution for migrating your NGINX Web Server to Apache, ensuring a smooth transition for your website or application. We understand that every migration can present challenges and our team of experts is ready to overcome them, providing services tailored to your specific needs.
A key element in migrating from NGINX to Apache is the conversion of configuration directives. While NGINX uses a specific format for configuration, Apache uses htaccess rules. Our team has solid experience in converting these settings and will ensure they are translated and implemented correctly on your new Apache server.
We are also committed to performing server migration quickly and seamlessly, minimizing any potential downtime to ensure your website or application remains operational.
Once the migration is complete, you will benefit from Apache's flexible features and performance. Apache is known for its modularity and flexibility, allowing you to customize the server to your needs.
Finally, we will ensure that all the functionality of your previous NGINX server is replicated or maintained on the new Apache server. Our goal is for you to enjoy the benefits of Apache without losing any of your existing functionality.
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).
Disclaimer and legal notices: Apache®, Apache HTTP Server® and Linux® are registered trademarks. Specifically, Apache® and Apache HTTP Server® are registered trademarks of the Apache Software Foundation. Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with either the Apache Software Foundation or Linus Torvalds, and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.
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