Assistance
NGINX ® Web Server
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Do you need support on NGINX ® Web Server?
Getting support for NGINX ® software is easy and extremely cost-effective
NGINX is open source software for web services, reverse proxy, caching, load balancing, media streaming, and more. It started out as a web server designed for maximum performance and stability. In addition to its HTTP server capabilities, NGINX can also function as a proxy server for email (IMAP, POP3 and SMTP) and reverse proxy and load balancer for HTTP, TCP and UDP servers.
Our consultants can provide enterprise-grade entities with a full range of consulting services on NGINX, including development, custom solutions, implementations, migrations, support, training and system integrations. We provide system implementation, integration and development for customers who want to make the most of NGINX Web Server functionality.
Using NGINX ® Open Source and NGINX Plus ®
Our NGINX support service is designed to provide full support for both versions of NGINX – the Open Source version and NGINX Plus. We understand that every organization has unique and different needs, and our goal is to assist you in choosing and using the most suitable version of NGINX. suited to your specific context.
NGINX Open Source represents the free version of NGINX. While it's free, it offers a full range of core features that make it a powerful and versatile option. These features include the use of NGINX such as web server, reverse proxies, load balancer e HTTP cache. This set of features provides incredible flexibility, allowing you to tailor and optimize NGINX for a wide variety of applications and scenarios.
NGINX Plus, on the other hand, is the paid version of NGINX that brings with it a number of advanced features designed to further improve the performance, reliability and management of your web server. Among these advanced features, we find the real-time monitoring and the latency-based load balancing. These options can provide significant added value, especially for organizations that manage high-traffic applications or have specific performance and reliability needs.
Assistance with installation and distribution
Our NGINX support service is committed to providing comprehensive, customized support for installing and deploying NGINX. We recognize that installing and configuring a new web server can be complex, but our team of experts is ready to tackle these challenges with you.
We offer advice to help you choose the installation solution best suited to your specific context. Your options can range from a manual installation of NGINX, which gives you the most control, to using a distribution package specific to your operating system, which can simplify installation and configuration.
In addition to guiding you through the installation of NGINX, we also provide assistance during the configuration phase. This includes optimizing NGINX settings to ensure that the server runs effectively and efficiently, and that it fully meets your specific needs.
Debugging and error correction
Our NGINX support service is designed to provide a fast, reliable, and professional solution for identifying and fixing NGINX-related issues, thus ensuring maximum uptime for your website or application. We know how crucial it is for your business to have a web server that runs smoothly and without interruptions.
Our team of NGINX experts are highly qualified and have extensive experience in the debugging, replication and bug fixes. This allows us to quickly identify the root cause of any problem and implement effective solutions to resolve it. Whether it's configuration issues, performance issues, or any other NGINX-related issue, you can rely on our team to provide a timely and accurate resolution.
Also, to ensure predictability and peace of mind, we offer response times and resolution times guaranteed through predefined SLAs (Service Level Agreements).. These agreements establish clear and measurable response and resolution times, ensuring that problems are addressed in a timely manner and that your web server is back up and running as quickly as possible.
Security notifications
In today's digital landscape, security is of vital importance. While security issues with NGINX are rare and unlikely, they cannot be completely ruled out. In the unlikely event that such problems should arise, our NGINX support service is prepared to deal with them proactively and efficiently.
To begin with, we ensure an open and timely communication flow. In the event of a security problem, we will inform you directly about the implications and possible solutions, as soon as possible. This means you will always be informed of any potential security issues and the actions we are taking to resolve them.
A fundamental aspect of our service is the vulnerability monitoring. Our team of experts is constantly working to identify and evaluate possible vulnerabilities that could put the security of your NGINX web server at risk. This allows us to proactively prevent security issues before they impact your website or application.
Furthermore, our service includes security notifications. If we identify a potential threat or vulnerability, we will notify you immediately, providing you with details about the nature of the threat and the actions we are taking to neutralize it.
Software Updates
In the ever-changing environment of web technology, it is vital to keep your systems up-to-date with the latest software releases to ensure optimal performance and security. With that in mind, ours NGINX support service takes care of providing you with the latest builds of NGINX and NGINX Plus, along with updated documentation, in a timely and reliable manner.
We deliver new builds of NGINX and NGINX Plus and related documentation updated on a quarterly basis. This is done through our dedicated customer support portal, which is designed to make the whole process as smooth and seamless as possible. Additionally, we are committed to providing updates for open source builds on a monthly basis, ensuring you are always up to date with the latest software evolutions.
But we don't just provide you with the update files. Our team of experts will personally take care of keep the webserver in your systems updated. We will take care of all the recompiling procedure from sources officially distributed by the manufacturer and without intermediaries. This includes downloading the update files safely, rebuilding the software on your system, and verifying that everything works as expected after the update.
Documentation support
In our NGINX support service, we are committed to providing you with comprehensive and timely support for any problems or questions you may have. Whether you're trying to understand a specific section of the documentation or you're having a problem with your web server, our team of experts are here to help.
We guarantee one precise and comprehensive answer to your question, within the time period set out in the agreed Service Level Agreement (SLA). Our goal is to offer a fast and accurate assistance service, which allows you to solve any problem and continue your work with the minimum of interruptions.
In addition to solving your specific problem, we also try to provide you with the information and expertise you need to avoid similar problems in the future. This way, we not only solve your current questions or problems, but also help you become more autonomous and confident in managing your NGINX web server.
Operating on premise and on the major Cloud Providers.
On Premise assistance in your company or on Cloud systems.
Are you curious to understand the advantages of the cloud or are you considering migrating your infrastructure to the cloud? We are the ideal partner to guide you in this process. With our consolidated experience and deep knowledge of On Premise and Cloud solutions, we offer you safe and reliable guidance in every step of your digital transition.
Our systems support service, NGINX and derivatives, it is available not only for On Premise solutions at your company facility, but also on the main global suppliers and Cloud providers.
You can count on our professional assistance on Enterprise Cloud platforms such as Alibaba, Azure, AWS, Google Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many others. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene wherever you are. With us, your infrastructure is always in expert hands.
Compliant with GDPR regulations
Do not risk penalties for non-compliance with the GDPR regulation on data protection.
Our company, as a European entity with European data centers certified according to ISO 27001, is fully compliant with the General Data Protection Regulation (GDPR). Our data centers are managed by staff with nationality and residence within the European Union, thus ensuring a high level of security and regulatory compliance.
We ensure that all data, technical support requests and tickets relating to your systems on NGINX are treated in accordance with the most rigorous privacy and security standards. In particular, all data remains archived within the borders of the European Union and is destroyed within a period of 30 days from the conclusion of the processing.
This is to ensure full compliance with Regulation (EU) 2016/679 of the European Parliament, as well as its subsequent amendments and best practices in the sector.
FAQs
NGINX is a powerful open source software that is widely used and appreciated in the website hosting industry. Its main role is to act as a web server, i.e. a program that manages requests for web pages from users, returning the requested resources, such as HTML pages, images or videos.
However, NGINX is not limited to this, but has a number of additional features that greatly extend its potential. In fact, it can operate as a reverse proxy, i.e. a server that receives requests from users and forwards them to other servers, then returning the response to the original client. This allows you to improve workload balancing between various servers, or to provide caching or request filtering capabilities.
NGINX can also act as an effective load balancer, distributing incoming requests among different servers to optimize resource usage and ensure stable and responsive service, even in the presence of a large number of concurrent requests. In addition, it has an HTTP caching function, which allows you to store responses to the most common requests, reducing the response time and easing the load on the server.
A distinctive element of NGINX is its high performance and scalability. It can handle a huge volume of traffic, making it ideal for high-traffic websites or complex web applications. Its asynchronous, event-driven architecture allows NGINX to handle thousands of requests simultaneously, while still maintaining high speed and low resource consumption.
NGINX is often used in conjunction with Apache, another popular open source web server. In this configuration, NGINX handles incoming requests and, if it is unable to process them, forwards them to Apache. This approach combines the great speed and traffic handling capabilities of NGINX with the flexibility and richness of features of Apache, thus offering an extremely robust and high-performance system for hosting websites and web applications.
Our company offers a variety of NGINX support and consulting services designed to help our customers get the most out of this powerful open source software.
Among our services, we offer the configuration and optimization of NGINX, a fundamental step to ensure that the software is properly configured to best manage user requests and server resources. Our team of experts can work closely with your technical staff to tailor NGINX settings to the specific needs of your business and website or web application. We take care of setting up all aspects of the software correctly, including cache management, load balancing configuration and virtual server configuration.
Another area where we can help is performance and bug troubleshooting. Thanks to our deep knowledge of NGINX, we are able to quickly identify the causes of performance problems and fix any errors that may arise while using the software. Our goal is to ensure that your NGINX server is always running optimally, giving end users a smooth and trouble-free experience.
We also offer NGINX server monitoring and maintenance services. This includes constant supervision of the infrastructure to identify any problems early, as well as managing periodic maintenance to ensure that the server is always up to date and secure.
Finally, we offer specialized consultancy for the use of NGINX in different and particularly demanding scenarios. Whether you're running a high-traffic site, a heavily-demanded web application, or a mission-critical system that can't afford downtime, our team can provide valuable advice and tailor-made solutions. Thanks to our experience, we can help you configure and manage NGINX in order to make the most of its scalability and traffic management capabilities, thus ensuring maximum performance even in the most demanding contexts.
When evaluating whether you need NGINX support, there are a few key signs to consider.
Performance issues they can be an indication that your website or application is not working as it should. If you are experiencing slowness, or if your users are reporting excessive page load times, it is possible that your NGINX configuration or performance needs tuning.
The emergence of frequent errors it's another clue that surgery may be needed. If NGINX often shows error messages, or if your website or application goes offline on a regular basis, a support service could help you solve these problems.
La difficulty in setting up of NGINX can be an additional motivation to seek assistance. NGINX is powerful and flexible software, but setting it up can be complex and require specific skills.
If your website or application has to handle a volume of high traffic or if you manage a system mission critical that can't afford interruptions, a support desk can provide you with valuable advice to ensure that NGINX is configured and managed in the best way for your needs.
Finally, if your team doesn't have the internal technical skills necessary to effectively manage NGINX, a support service can fill this gap, providing the experience and skills you lack.
Bottom line, an NGINX support service is meant to help you get the most out of your server, ensuring maximum performance and stability. If you have any doubts or uncertainties, please do not hesitate to contact us to discuss your specific requirements.
First, NGINX requires a compatible operating system to work properly. The software was designed to run on a variety of Unix-based operating systems, including Linux, FreeBSD and Solaris. These operating systems offer a wide range of tools and features that NGINX can leverage to provide its optimal performance. Choosing the right operating system for your needs can depend on a number of factors, including your familiarity with the operating system, available hardware resources, and the specific needs of your application or website.
Another basic prerequisite for using NGINX is a Internet connection stable and reliable. NGINX is a web server, which means it handles requests to and from the web. Therefore, a strong and continuous internet connection is essential to ensure that NGINX can effectively communicate with clients and servers on the web.
Last but not least, to install and configure NGINX you need to have a certain level of technical skills. Installing software requires an understanding of how Unix-based operating systems work and the ability to run commands from a command shell. Furthermore, configuring NGINX can be a rather complex process that requires in-depth knowledge of networks, web protocols and server performance. If you are not comfortable with these tasks, you may consider hiring a professional or hiring a dedicated support service to help you with NGINX installation and configuration.
Absolutely, NGINX can be used in conjunction with other web server software, such as Apache, to create a highly flexible and scalable web hosting environment. This type of configuration, known as a hybrid web server configuration, combines the strengths of both software, resulting in a highly efficient and resilient web service infrastructure.
NGINX is particularly known for its ability to handle a large number of concurrent connections with low resource consumption. This makes it ideal to be used as reverse proxies in front of an Apache web server. In this configuration, NGINX acts as an intermediary between Internet users and the Apache server. When a user makes a request to your website, NGINX receives the request and then decides whether to handle it itself or forward it to the Apache server.
This approach allows you to take advantage of the great speed and efficiency of NGINX in handling HTTP and HTTPS requests. NGINX can quickly handle a large volume of requests, thus reducing the load on the Apache server.
On the other hand, Apache is known for its powerful ability to run complex web applications and its wide range of available modules. In this type of hybrid configuration, NGINX can delegate the task of running web applications to Apache. This allows you to leverage the power and flexibility of Apache to handle web applications, while NGINX takes care of network requests, thus providing an optimal balance between performance and functionality.
Our NGINX assistance and consultancy service offers a complete solution for migrating your Apache Web Server to NGINX, ensuring a seamless transition for your website or application. We recognize that every system migration can be a challenge, with a number of potential hurdles to overcome. Our team of experts are prepared to meet these challenges, providing customized consultancy and support services to meet your specific needs.
A critical aspect of migrating from Apache to NGINX involves converting htaccess rules. These rules, which Apache uses to handle requests to the server, need to be converted to work properly with NGINX. Our team of experts has extensive experience in the conversion of htaccess rules, and will be able to ensure that these rules are translated and implemented correctly in your new NGINX server.
In addition, our expert team takes care of doing the server migration in a safe way fast and without interruptions. We know how important it is to keep your website or application up and running during the migration process, and we will do everything we can to minimize any potential downtime.
Once the migration is complete, you will benefit from the improved performance and advanced features offered by NGINX. NGINX is known for its high performance, scalability, and ability to handle large numbers of concurrent connections. These benefits can translate into a more responsive website or application that can handle more user traffic.
Finally, we want to make sure you don't lose any of the functionality of your old server. Part of our job in the migration process is to ensure that all existing functionality on your Apache server is kept or replicated on your new NGINX server. Our goal is that switching to NGINX brings you only benefits, without any loss of functionality or services.
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).
Disclaimer and legal notices: NGINX®, NGINX Plus® and Linux® are registered trademarks. Specifically, NGINX® and NGINX Plus® are registered trademarks of F5 Networks, Inc. Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with either F5 Networks, Inc., or Linus Torvalds, and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.
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