Tomcat® Support
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Do you need support on Apache Tomcat®?
Getting support for Apache Tomcat® is easy and extremely profitable.
Apache Tomcat is an open-source Java application server designed for high performance, stability, and scalability. It implements the Jakarta Servlet, JSP, and WebSocket specifications, allowing you to run Java-based web applications securely and efficiently. In addition to basic web application management capabilities, Tomcat can be configured as a standalone server or integrated behind a load balancer, supporting high-availability environments and distributed architectures.
Our consultants can provide enterprise-level entities with a full range of Apache Tomcat consulting services, including development, custom solutions, implementations, migrations, support, training, and system integrations. We offer implementation, optimization, and system development for clients who want to maximize the potential of the Apache Tomcat Application Server.
Using Apache Tomcat®
Our Apache Tomcat support service It's designed to offer specialized technical support for Tomcat. We understand that every organization has different infrastructure needs, which is why we support our clients in evaluating, adopting, and configuring the most appropriate solution for their operating environment.
The Apache Tomcat Open Source It represents a robust and highly flexible solution, despite being distributed free of charge. It implements the specifications Jakarta Servlet e JSP, allowing you to run Java web applications efficiently and securely. Thanks to its reliability, scalability, and ease of integration, Tomcat is a proven choice for production environments requiring high performance and stability.
For organizations that require advanced functionality, you can adopt Tomcat-based enterprise solutions, as real-time monitoring, advanced session management, intelligent load balancing and greater security, enabling deeper control of the entire application infrastructure.
Assistance with installation and distribution
Our Apache Tomcat support service It is designed to offer comprehensive, customized technical support, covering all phases of platform installation, configuration, and deployment. We understand that launching a new application server can present operational challenges, so our team of experts is available to guide you through every step, ensuring a structured and efficiency-oriented approach.
We provide specialist advice to identify the installation mode best suited to your environment. Whether you choose to install manually for maximum control or use pre-built packages optimized for your operating system, our goal is to simplify the process and ensure a stable setup right out of the box.
Once the installation is complete, we extend support to configuration phase, optimizing Tomcat parameters to ensure high performance, operational stability, and perfect adherence to the project's technical specifications. The result is a reliable, scalable production environment ready to handle even complex Java applications and heavy loads.
Debugging and error correction
Our Apache Tomcat support service It has been designed to offer a rapid, reliable and highly professional response in the management and resolution of problems related to Tomcat, with the aim of ensuring the maximum uptime for your Java applications and enterprise platforms. We understand how critical a stable, high-performance, and seamless infrastructure is to your business.
Our team is composed of highly qualified professionals, with proven experience in the debugging, replicating critical scenarios and correcting errorsThanks to a methodical approach focused on root cause analysis, we are able to quickly identify the cause of any outage and apply timely and effective technical solutions. From configuration and performance issues to the advanced management of complex scenarios, we provide targeted and effective support.
To offer maximum operational transparency, we guarantee response and resolution times defined through SLA (Service Level Agreements)These agreements precisely establish the expected service standards, allowing you to confidently plan every activity and promptly restore full operation of your applications in the event of anomalies.
Security notifications
In the current digital context, the of your digital ecosystem. represents a strategic and essential element. Although the vulnerabilities related to Apache Tomcat are statistically rare, they cannot be completely ruled out. For this reason, our Tomcat support service It is structured to respond promptly and effectively even to the most critical scenarios, adopting a multi-faceted approach proactive and prevention-oriented.
From the very first moment, we guarantee a transparent and timely flow of communication. In the event of potential security issues, we will inform you as quickly as possible, clearly explaining the technical implications and the countermeasures activated. Your organization will be constantly updated on the evolution of the situation and the actions taken by our team.
One of the pillars of our approach is the Continuous monitoring of vulnerabilitiesOur experts continuously analyze emerging threats, assess relevant Tomcat Common Vulnerabilities and Exposures (CVEs), and implement preventative actions to minimize any risk to your production environment.
Software Updates
In the dynamic context of web technology, keeping your systems up to date is an essential requirement to ensure high performance e maximum levels of safety. For this reason, our Apache Tomcat support service It is designed to provide you with timely latest stable builds of Tomcat, accompanied by updated and complete technical documentation.
Updates are constantly monitored and managed, with release of timely notifications in case of new versions or security patches, through our Dedicated customer portal, designed to offer a smooth, efficient, and seamless management experience. This way, your Tomcat environment will always be aligned with the latest technology standards.
Our intervention is not limited to the simple distribution of files: We take care of updating your application server directly, ensuring a complete and safe procedure. This includes the verified download of official packages, the controlled recompilation or replacement of binaries, the application of best practices and the final post-update testing to ensure full compatibility and operational continuity.
Documentation support
Inside our Apache Tomcat support serviceWe are committed to providing you with comprehensive, timely, and highly qualified technical support for any need or request related to your application server. Whether it's interpreting a section of the documentation or addressing a specific issue, our team of experts is available to provide a competent and effective solution.
We provide clear, detailed and timely answers, in compliance with the deadlines agreed upon through the Service Level Agreement (SLA) Our goal is to help you quickly restore full operation, minimizing any interruptions or slowdowns in your applications.
In addition to immediate resolution of the problem, we also provide training consultancy To help you understand the underlying causes of the incident and prevent similar situations in the future. This way, we support you not only in reactive management but also in gaining greater autonomy and mastery in configuring and maintaining your Tomcat environment.
Operating on premise and on the major Cloud Providers.
On Premise assistance in your company or on Cloud systems.
Are you curious to understand the advantages of the cloud or are you considering migrating your infrastructure to the cloud? We are the ideal partner to guide you in this process. With our consolidated experience and deep knowledge of On Premise and Cloud solutions, we offer you safe and reliable guidance in every step of your digital transition.
Our system support service, Apache Tomcat®, is available not only for On Premise solutions at your company facility, but also on the main global suppliers and Cloud providers.
You can count on our professional assistance on Enterprise Cloud platforms such as Alibaba, Azure, AWS, Google Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many others. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene wherever you are. With us, your infrastructure is always in expert hands.
Compliant with GDPR regulations
Do not risk penalties for non-compliance with the GDPR regulation on data protection.
Our company, as a European reality with ISO 27001 certified data centers located within the European Union, works in full compliance with the General Data Protection Regulation (GDPR)The infrastructure is managed exclusively by personnel resident and operating within the EU, thus ensuring compliance with regulatory obligations and the highest safety standards.
We handle every technical request, ticket, or support activity related to your Tomcat® systems in full compliance with the provisions on personal data processing. All data remains stored within the borders of the European Union and, in compliance with internal policies and current regulations, are cancelled within 30 days of the closure of the intervention.
This setting allows us to ensure the full compliance with Regulation (EU) 2016/679 and any subsequent additions, in addition to complying with the international best practices in security and privacy.
Clear objectives and Enterprise technologies.
FAQ
Apache Tomcat is a powerful open-source software, widely used and appreciated in the Java-based web application industry. Its primary role is to act as an application server, a program that manages the execution of web applications developed with technologies such as Jakarta Servlet, JSP, and WebSocket, providing users with the requested resources, such as dynamic pages, interactive content, and server-side data processing.
However, Tomcat isn't limited to this; it offers a range of additional features that significantly expand its capabilities. It can be configured to operate behind a reverse proxy or load balancer, easily integrating with other servers and enabling more efficient resource management. This approach improves overall performance, optimally manages incoming connections, and ensures balanced traffic distribution across multiple Tomcat instances.
Additionally, Tomcat supports caching and performance optimization mechanisms, which reduce response times and reduce server load, providing a smoother and more responsive user experience even with a high number of concurrent requests. Thanks to its reliability, scalability, and flexibility, Apache Tomcat is now one of the most widely used solutions for developing and managing Java web applications in production environments.
A distinctive feature of Apache Tomcat is its open source and free nature, making it an extremely affordable solution for companies of any size. Thanks to the absence of licensing fees, Tomcat allows for a very low total cost of ownership (TCO) while offering high performance and great scalability when running Java web applications. Its optimized architecture allows it to handle a high volume of concurrent requests while maintaining rapid response times and minimal resource consumption, making it ideal for complex enterprise platforms, high-traffic sites, and mission-critical applications.
Tomcat is often used in conjunction with a reverse proxy such as NGINX or Apache HTTP Server. In this configuration, the reverse proxy handles incoming requests, load balancing, and connection optimization, while Tomcat handles Java application processing exclusively. This approach allows traffic management to be separated from dynamic content processing, ensuring a robust, high-performance, scalable infrastructure with low operating costs.
Absolutely, Apache Tomcat can be used in combination with other software and components, such as NGINX or Apache HTTP Server, to create a flexible, high-performance, and highly scalable hosting environment. This type of configuration, known as a hybrid architecture, allows you to leverage the potential of different tools, resulting in an efficient, stable infrastructure capable of handling large volumes of traffic.
Tomcat is particularly well-regarded for its ability to run Java web applications developed with Servlets, JSPs, and WebSockets, but it isn't optimized for directly handling large numbers of static requests, such as images, CSS, or JavaScript. For this reason, many Tomcat implementations combine it with a reverse proxy like NGINX or Apache HTTP Server. In this configuration, the reverse proxy receives user requests and decides whether to handle them directly—for example, by serving static files—or forward them to Tomcat, which only handles dynamic applications.
This approach optimizes resource usage: the reverse proxy handles HTTP and HTTPS connections extremely efficiently, while Tomcat focuses exclusively on processing Java application code. This reduces the overall server load, improves response times, and ensures high scalability even during traffic spikes.
Thanks to this integration, companies can obtain a robust, high-performance and secure production environment that combines the speed and efficiency of a reverse proxy with the power and flexibility of Apache Tomcat in managing complex web applications.
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).
Disclaimer and Legal Notices: Apache Tomcat® and Linux® are registered trademarks. In particular, Apache Tomcat® is a registered trademark of the Apache Software Foundation and Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated with, sponsored by, or otherwise associated with the Apache Software Foundation or Linus Torvalds and does not represent any of these entities in any way. All rights to the trademarks and product names mentioned are the property of their respective owners.
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