Tomcat® Support

Are you looking for remote support for Apache Tomcat® on premise or from a service provider?
Also on
Cloud: Cloud:
Years of experience
15 +
Managed instances
500 +
Continuous assistance
24 H
Intervention time
1 Now
More than 5000 companies have used our services

Do you need support on Apache Tomcat®?

Getting support for Apache Tomcat® is easy and extremely profitable.

Apache Tomcat is an open-source Java application server designed for high performance, stability, and scalability. It implements the Jakarta Servlet, JSP, and WebSocket specifications, allowing you to run Java-based web applications securely and efficiently. In addition to basic web application management capabilities, Tomcat can be configured as a standalone server or integrated behind a load balancer, supporting high-availability environments and distributed architectures.

Our consultants can provide enterprise-level entities with a full range of Apache Tomcat consulting services, including development, custom solutions, implementations, migrations, support, training, and system integrations. We offer implementation, optimization, and system development for clients who want to maximize the potential of the Apache Tomcat Application Server.
Marco Marcoaldi - Founder Managed Server Srl
Marco Marcoaldi
Founder & Systems Engineer Managed Server
NGINX Consulting and assistance

Using Apache Tomcat®

Our Apache Tomcat support service It's designed to offer specialized technical support for Tomcat. We understand that every organization has different infrastructure needs, which is why we support our clients in evaluating, adopting, and configuring the most appropriate solution for their operating environment.

The Apache Tomcat Open Source It represents a robust and highly flexible solution, despite being distributed free of charge. It implements the specifications Jakarta Servlet e JSP, allowing you to run Java web applications efficiently and securely. Thanks to its reliability, scalability, and ease of integration, Tomcat is a proven choice for production environments requiring high performance and stability.

For organizations that require advanced functionality, you can adopt Tomcat-based enterprise solutions, as real-time monitoring, advanced session management, intelligent load balancing and greater security, enabling deeper control of the entire application infrastructure.

Assistance with installation and distribution

Our Apache Tomcat support service It is designed to offer comprehensive, customized technical support, covering all phases of platform installation, configuration, and deployment. We understand that launching a new application server can present operational challenges, so our team of experts is available to guide you through every step, ensuring a structured and efficiency-oriented approach.

We provide specialist advice to identify the installation mode best suited to your environment. Whether you choose to install manually for maximum control or use pre-built packages optimized for your operating system, our goal is to simplify the process and ensure a stable setup right out of the box.

Once the installation is complete, we extend support to configuration phase, optimizing Tomcat parameters to ensure high performance, operational stability, and perfect adherence to the project's technical specifications. The result is a reliable, scalable production environment ready to handle even complex Java applications and heavy loads.

NGINX Configuration

Debugging and error correction

Our Apache Tomcat support service It has been designed to offer a rapid, reliable and highly professional response in the management and resolution of problems related to Tomcat, with the aim of ensuring the maximum uptime for your Java applications and enterprise platforms. We understand how critical a stable, high-performance, and seamless infrastructure is to your business.

Our team is composed of highly qualified professionals, with proven experience in the debugging, replicating critical scenarios and correcting errorsThanks to a methodical approach focused on root cause analysis, we are able to quickly identify the cause of any outage and apply timely and effective technical solutions. From configuration and performance issues to the advanced management of complex scenarios, we provide targeted and effective support.

To offer maximum operational transparency, we guarantee response and resolution times defined through SLA (Service Level Agreements)These agreements precisely establish the expected service standards, allowing you to confidently plan every activity and promptly restore full operation of your applications in the event of anomalies.

Security notifications

In the current digital context, the of your digital ecosystem. represents a strategic and essential element. Although the vulnerabilities related to Apache Tomcat are statistically rare, they cannot be completely ruled out. For this reason, our Tomcat support service It is structured to respond promptly and effectively even to the most critical scenarios, adopting a multi-faceted approach proactive and prevention-oriented.

From the very first moment, we guarantee a transparent and timely flow of communication. In the event of potential security issues, we will inform you as quickly as possible, clearly explaining the technical implications and the countermeasures activated. Your organization will be constantly updated on the evolution of the situation and the actions taken by our team.

One of the pillars of our approach is the Continuous monitoring of vulnerabilitiesOur experts continuously analyze emerging threats, assess relevant Tomcat Common Vulnerabilities and Exposures (CVEs), and implement preventative actions to minimize any risk to your production environment.

NGINX WebServer Security
Support

Software Updates

In the dynamic context of web technology, keeping your systems up to date is an essential requirement to ensure high performance e maximum levels of safety. For this reason, our Apache Tomcat support service It is designed to provide you with timely latest stable builds of Tomcat, accompanied by updated and complete technical documentation.

Updates are constantly monitored and managed, with release of timely notifications in case of new versions or security patches, through our Dedicated customer portal, designed to offer a smooth, efficient, and seamless management experience. This way, your Tomcat environment will always be aligned with the latest technology standards.

Our intervention is not limited to the simple distribution of files: We take care of updating your application server directly, ensuring a complete and safe procedure. This includes the verified download of official packages, the controlled recompilation or replacement of binaries, the application of best practices and the final post-update testing to ensure full compatibility and operational continuity.

Documentation support

Inside our Apache Tomcat support serviceWe are committed to providing you with comprehensive, timely, and highly qualified technical support for any need or request related to your application server. Whether it's interpreting a section of the documentation or addressing a specific issue, our team of experts is available to provide a competent and effective solution.

We provide clear, detailed and timely answers, in compliance with the deadlines agreed upon through the Service Level Agreement (SLA) Our goal is to help you quickly restore full operation, minimizing any interruptions or slowdowns in your applications.

In addition to immediate resolution of the problem, we also provide training consultancy To help you understand the underlying causes of the incident and prevent similar situations in the future. This way, we support you not only in reactive management but also in gaining greater autonomy and mastery in configuring and maintaining your Tomcat environment.

Update
On-Cloud

Operating on premise and on the major Cloud Providers.

On Premise assistance in your company or on Cloud systems.

Are you curious to understand the advantages of the cloud or are you considering migrating your infrastructure to the cloud? We are the ideal partner to guide you in this process. With our consolidated experience and deep knowledge of On Premise and Cloud solutions, we offer you safe and reliable guidance in every step of your digital transition.

Our system support service, Apache Tomcat®, is available not only for On Premise solutions at your company facility, but also on the main global suppliers and Cloud providers.

Cloud logos - AWS - Microsoft Azure - Hetzner - Google Cloud - Alibaba Cloud - OVH Cloud - IBM Cloud

You can count on our professional assistance on Enterprise Cloud platforms such as Alibaba, Azure, AWS, Google Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many others. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene wherever you are. With us, your infrastructure is always in expert hands.

Compliant with GDPR regulations

Do not risk penalties for non-compliance with the GDPR regulation on data protection.

Our company, as a European reality with ISO 27001 certified data centers located within the European Union, works in full compliance with the General Data Protection Regulation (GDPR)The infrastructure is managed exclusively by personnel resident and operating within the EU, thus ensuring compliance with regulatory obligations and the highest safety standards.

We handle every technical request, ticket, or support activity related to your Tomcat® systems in full compliance with the provisions on personal data processing. All data remains stored within the borders of the European Union and, in compliance with internal policies and current regulations, are cancelled within 30 days of the closure of the intervention.

This setting allows us to ensure the full compliance with Regulation (EU) 2016/679 and any subsequent additions, in addition to complying with the international best practices in security and privacy.

GDPR compliant

Clear objectives and Enterprise technologies.

FAQ

Apache Tomcat is a powerful open-source software, widely used and appreciated in the Java-based web application industry. Its primary role is to act as an application server, a program that manages the execution of web applications developed with technologies such as Jakarta Servlet, JSP, and WebSocket, providing users with the requested resources, such as dynamic pages, interactive content, and server-side data processing.

However, Tomcat isn't limited to this; it offers a range of additional features that significantly expand its capabilities. It can be configured to operate behind a reverse proxy or load balancer, easily integrating with other servers and enabling more efficient resource management. This approach improves overall performance, optimally manages incoming connections, and ensures balanced traffic distribution across multiple Tomcat instances.

Additionally, Tomcat supports caching and performance optimization mechanisms, which reduce response times and reduce server load, providing a smoother and more responsive user experience even with a high number of concurrent requests. Thanks to its reliability, scalability, and flexibility, Apache Tomcat is now one of the most widely used solutions for developing and managing Java web applications in production environments.

A distinctive feature of Apache Tomcat is its open source and free nature, making it an extremely affordable solution for companies of any size. Thanks to the absence of licensing fees, Tomcat allows for a very low total cost of ownership (TCO) while offering high performance and great scalability when running Java web applications. Its optimized architecture allows it to handle a high volume of concurrent requests while maintaining rapid response times and minimal resource consumption, making it ideal for complex enterprise platforms, high-traffic sites, and mission-critical applications.

Tomcat is often used in conjunction with a reverse proxy such as NGINX or Apache HTTP Server. In this configuration, the reverse proxy handles incoming requests, load balancing, and connection optimization, while Tomcat handles Java application processing exclusively. This approach allows traffic management to be separated from dynamic content processing, ensuring a robust, high-performance, scalable infrastructure with low operating costs.

Our company offers a wide range of dedicated Apache Tomcat support and consulting services, designed to help our clients get the most out of this powerful, free, open-source application server, characterized by a low total cost of ownership (TCO) and high performance. Among our services, we offer Apache Tomcat configuration and optimization, a crucial step in ensuring the application server is properly configured to efficiently handle user requests and system resources. Our team of experts can work closely with your technical staff to customize Tomcat settings based on the specific needs of your business and your Java web applications. We take care of correctly configuring all aspects of the server, including connection management, JSP page optimization, thread pool configuration, reverse proxy integration, and the possible management of load-balancing scenarios. Another area where we can provide valuable support is performance and error resolution. Thanks to our in-depth knowledge of Tomcat, we can quickly identify the causes of any slowdowns and resolve errors that may arise during application execution. Our goal is to ensure that your Tomcat application server always operates optimally, offering end users a stable, fast, and uninterrupted experience. We also offer Apache Tomcat monitoring and maintenance services. This includes ongoing performance monitoring, system log analysis, resource usage monitoring, and periodic maintenance management to ensure the server is always up-to-date, secure, and compliant with best practices. Finally, we offer specialized consulting for using Tomcat in complex and mission-critical scenarios. Whether you're managing a high-traffic web application, an e-commerce platform, or a business system that can't afford downtime, our team can provide customized solutions and optimization strategies. Thanks to our experience, we can help you configure, scale, and manage Tomcat optimally, leveraging its capabilities to ensure high performance, stability, and reliability, even in the most demanding environments.
First, Apache Tomcat requires a compatible operating system to function properly. Being developed in Java, Tomcat is cross-platform and can run on a wide range of operating systems, including Linux, Windows, macOS, FreeBSD, and Solaris. However, in production deployments, Linux-based systems are generally preferred due to their performance, stability, and resource management capabilities. Choosing the most suitable operating system depends on several factors, such as available hardware resources, existing infrastructure, and the specific needs of your Java application. Another essential prerequisite for using Tomcat is having a compatible Java Virtual Machine (JVM) installed, typically OpenJDK or Oracle JDK, with a version equal to or higher than that required by the Tomcat release. Without a properly configured JVM, Tomcat cannot start or run web applications. Furthermore, for proper operation in production, a stable and reliable network connection is important. Tomcat acts as an application server that handles HTTP and HTTPS requests from users, so efficient connectivity is essential to ensure the availability and responsiveness of distributed applications. Last but not least, installing, configuring, and optimizing Apache Tomcat requires a certain level of technical expertise. Installation requires familiarity with managing Java environments, configuring environment variables, setting ports, and managing threads. Additionally, advanced Tomcat configuration may require in-depth knowledge of networking, web protocols, security, performance tuning, and resource management. If you're not comfortable with these tasks, you can rely on our specialized support service for professional help configuring, optimizing, and managing your Tomcat environment.

Absolutely, Apache Tomcat can be used in combination with other software and components, such as NGINX or Apache HTTP Server, to create a flexible, high-performance, and highly scalable hosting environment. This type of configuration, known as a hybrid architecture, allows you to leverage the potential of different tools, resulting in an efficient, stable infrastructure capable of handling large volumes of traffic.

Tomcat is particularly well-regarded for its ability to run Java web applications developed with Servlets, JSPs, and WebSockets, but it isn't optimized for directly handling large numbers of static requests, such as images, CSS, or JavaScript. For this reason, many Tomcat implementations combine it with a reverse proxy like NGINX or Apache HTTP Server. In this configuration, the reverse proxy receives user requests and decides whether to handle them directly—for example, by serving static files—or forward them to Tomcat, which only handles dynamic applications.

This approach optimizes resource usage: the reverse proxy handles HTTP and HTTPS connections extremely efficiently, while Tomcat focuses exclusively on processing Java application code. This reduces the overall server load, improves response times, and ensures high scalability even during traffic spikes.

Thanks to this integration, companies can obtain a robust, high-performance and secure production environment that combines the speed and efficiency of a reverse proxy with the power and flexibility of Apache Tomcat in managing complex web applications.

On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).

Disclaimer and Legal Notices: Apache Tomcat® and Linux® are registered trademarks. In particular, Apache Tomcat® is a registered trademark of the Apache Software Foundation and Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated with, sponsored by, or otherwise associated with the Apache Software Foundation or Linus Torvalds and does not represent any of these entities in any way. All rights to the trademarks and product names mentioned are the property of their respective owners.

Hosting with DDOS protection included

DDOS protection and mitigation with Arbor Networks & CloudFlare ®

Arbor Networks Netscout Division
CloudFlare Logo

Do you have doubts? Don't know where to start? Contact us!

We have all the answers to your questions to help you make the right choice.

Chat with us

Chat directly with our presales support.

0256569681

Contact us by phone during office hours 9:30 - 19:30

Contact us online

Open a request directly in the contact area.

DISCLAIMER, Legal Notes and Copyright. RedHat, Inc. holds the rights to Red Hat®, RHEL®, RedHat Linux®, and CentOS®; AlmaLinux™ is a trademark of the AlmaLinux OS Foundation; Rocky Linux® is a registered trademark of the Rocky Linux Foundation; SUSE® is a registered trademark of SUSE LLC; Canonical Ltd. holds the rights to Ubuntu®; Software in the Public Interest, Inc. holds the rights to Debian®; Linus Torvalds holds the rights to Linux®; FreeBSD® is a registered trademark of The FreeBSD Foundation; NetBSD® is a registered trademark of The NetBSD Foundation; OpenBSD® is a registered trademark of Theo de Raadt; Oracle Corporation holds the rights to Oracle®, MySQL®, MyRocks®, VirtualBox®, and ZFS®; Percona® is a registered trademark of Percona LLC; MariaDB® is a registered trademark of MariaDB Corporation Ab; PostgreSQL® is a registered trademark of PostgreSQL Global Development Group; SQLite® is a registered trademark of Hipp, Wyrick & Company, Inc.; KeyDB® is a registered trademark of EQ Alpha Technology Ltd.; Typesense® is a registered trademark of Typesense Inc.; REDIS® is a registered trademark of Redis Labs Ltd; F5 Networks, Inc. owns the rights to NGINX® and NGINX Plus®; Varnish® is a registered trademark of Varnish Software AB; HAProxy® is a registered trademark of HAProxy Technologies LLC; Traefik® is a registered trademark of Traefik Labs; Envoy® is a registered trademark of CNCF; Adobe Inc. owns the rights to Magento®; PrestaShop® is a registered trademark of PrestaShop SA; OpenCart® is a registered trademark of OpenCart Limited; Automattic Inc. holds the rights to WordPress®, WooCommerce®, and JetPack®; Open Source Matters, Inc. owns the rights to Joomla®; Dries Buytaert owns the rights to Drupal®; Shopify® is a registered trademark of Shopify Inc.; BigCommerce® is a registered trademark of BigCommerce Pty. Ltd.; TYPO3® is a registered trademark of the TYPO3 Association; Ghost® is a registered trademark of the Ghost Foundation; Amazon Web Services, Inc. owns the rights to AWS® and Amazon SES®; Google LLC owns the rights to Google Cloud™, Chrome™, and Google Kubernetes Engine™; Alibaba Cloud® is a registered trademark of Alibaba Group Holding Limited; DigitalOcean® is a registered trademark of DigitalOcean, LLC; Linode® is a registered trademark of Linode, LLC; Vultr® is a registered trademark of The Constant Company, LLC; Akamai® is a registered trademark of Akamai Technologies, Inc.; Fastly® is a registered trademark of Fastly, Inc.; Let's Encrypt® is a registered trademark of the Internet Security Research Group; Microsoft Corporation owns the rights to Microsoft®, Azure®, Windows®, Office®, and Internet Explorer®; Mozilla Foundation owns the rights to Firefox®; Apache® is a registered trademark of The Apache Software Foundation; Apache Tomcat® is a registered trademark of The Apache Software Foundation; PHP® is a registered trademark of the PHP Group; Docker® is a registered trademark of Docker, Inc.; Kubernetes® is a registered trademark of The Linux Foundation; OpenShift® is a registered trademark of Red Hat, Inc.; Podman® is a registered trademark of Red Hat, Inc.; Proxmox® is a registered trademark of Proxmox Server Solutions GmbH; VMware® is a registered trademark of Broadcom Inc.; CloudFlare® is a registered trademark of Cloudflare, Inc.; NETSCOUT® is a registered trademark of NETSCOUT Systems Inc.; ElasticSearch®, LogStash®, and Kibana® are registered trademarks of Elastic NV; Grafana® is a registered trademark of Grafana Labs; Prometheus® is a registered trademark of The Linux Foundation; Zabbix® is a registered trademark of Zabbix LLC; Datadog® is a registered trademark of Datadog, Inc.; Ceph® is a registered trademark of Red Hat, Inc.; MinIO® is a registered trademark of MinIO, Inc.; Mailgun® is a registered trademark of Mailgun Technologies, Inc.; SendGrid® is a registered trademark of Twilio Inc.; Postmark® is a registered trademark of ActiveCampaign, LLC; cPanel®, LLC owns the rights to cPanel®; Plesk® is a registered trademark of Plesk International GmbH; Hetzner® is a registered trademark of Hetzner Online GmbH; OVHcloud® is a registered trademark of OVH Groupe SAS; Terraform® is a registered trademark of HashiCorp, Inc.; Ansible® is a registered trademark of Red Hat, Inc.; cURL® is a registered trademark of Daniel Stenberg; Facebook®, Inc. owns the rights to Facebook®, Messenger® and Instagram®. This site is not affiliated with, sponsored by, or otherwise associated with any of the above-mentioned entities and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders. All other trademarks mentioned are the property of their respective registrants.
Back to top
file_type_nginx

Do you need support on NGINX?

We're here for help you

We need more information regarding the issue on NGINX Web Server.

Fill out the request for assistance in all fields. We will evaluate the problem and you will be contacted within 60 minutes by one of our NGINX technical consultants to agree on how to proceed.