How to survive the bales of commercial Hosting sellers. Customer portfolio and case studies as a form of guarantee. - ­čĆć Managed Servers

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January 4 2023

How to survive the bales of commercial Hosting sellers. Customer portfolio and case studies as a form of guarantee.

Understand if a Hosting Provider will be right for us, consulting the customer portfolio and case studies and unmasking the lies of the salesmen on duty.

One of the problems with which we are used to "fight" as a Hosting company are not hackers or DDOS attacks, but rather the commercial coupons and sellers of other Hosting companies.

The latter figures who do their job very well, selling without scruple, allowing themselves to tell tall tales and give guarantees to their customers, bordering on misleading advertising or fraud.

How do you, a hosting vendor, tell someone else's potential customer "Yes, we are able to guarantee 10000 users connected in real timeÔÇŁ without having verified the checkout process, the flow, having profiled queries, and CPU load?

In fact, as technicians we often have to deal with requests for sites that perhaps are on a different supplier than ours and that due to performance problems that have persisted over time and despite repeated requests from the customer, eventually pass to ours. management by finding relief and solutions to seemingly insurmountable issues on the other supplier.

However, it also happens that the same supplier who is unable to keep a Prestashop online with 1000 connected users (from which we take dozens of customers every year due to performance problems), manages to take one of our customers who has paid 10 per minute with our service.

Obviously our client does not know and does not know of the failure cases of that supplier and in the absence of awareness decides to migrate everything to their infrastructure, solely and exclusively on the "word" of the good salesman on duty.

We therefore always advise all those who need to evaluate the qualities of a hosting provider to evaluate case studies, portfolios and check with any incoming provider who have managed projects with similar technologies and traffic before migrating to the new provider.

Why evaluate portfolios and case studies?

Hosting provider case studies are documents that describe a company's past experiences in providing hosting services to its customers. These case studies are important because they provide a detailed overview of a hosting provider's ability to handle projects of different sizes and types.

In addition, case studies can be used to understand the limitations of a hosting provider and evaluate whether it is suitable for your needs. For example, if a hosting provider has been successful in handling large or high-traffic projects then they are likely to be able to handle similar or larger projects as well. Conversely, if a hosting provider is inexperienced in handling large projects, they may not be suitable for these types of projects.

Sometimes a similar project, but managed with different technologies can give different and different results and therefore with completely different evaluations. Maybe a similar project with WooCommerce does not necessarily behave in the same way as a similar project created with Prestashop, and therefore you should always be very careful and extremely "surgical" when evaluating a supplier.

The job of the salesperson in a hosting provider is often unrelated to that of the technical department. The commercial has the task of selling the company's services to customers, regardless of the feasibility or otherwise of the project and the customer's requests. Therefore, it is important for the client to always check the client portfolio, case studies and similar project successes before choosing a hosting provider.

The client portfolio of a hosting provider should include a list of all clients who have used the company's services. This can be useful to understand the scale of projects that the company is able to manage and to verify if they have experience with projects similar to the client's.

Successful case studies from similar projects can provide insight into how a hosting provider addressed specific project challenges and overcame any difficulties. This can help the client assess whether the company is living up to expectations and whether it is capable of handling projects similar to their own.

What problems could you run into by not verifying the suitability for your project?

If you don't check the performance and capabilities of a hosting provider, there are several issues that can arise. First, the site may load slowly, which can be frustrating for users and hurt the user experience. Also, if your site is often down or unavailable, you may lose visibility and customers.

Also, if the hosting provider does not have enough capacity to handle the site traffic, there may be server overload issues, which can cause the site to crash. This can be especially problematic if the site is used for commercial purposes or to share important information.

502 bad gateway nginx

Also, a non-performing hosting provider can have a negative impact on site indexing in search engines. In fact, search engines take into consideration the speed of the site in processing the search results; therefore, a slow site can be penalized in terms of ranking in the results. Also, an untrusted hosting provider can cause site access problems for search engine crawlers, which can prevent site pages from being indexed.

In conclusion, it is important that the client always check the client portfolio, case studies and similar project successes of a hosting provider before choosing it. This can help avoid malfunctions, crashes or downtime and ensure that the company is able to handle projects similar to your needs.

Do you have doubts? Don't know where to start? Contact us!

We have all the answers to your questions to help you make the right choice.

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INFORMATION

Managed Server Srl is a leading Italian player in providing advanced GNU/Linux system solutions oriented towards high performance. With a low-cost and predictable subscription model, we ensure that our customers have access to advanced technologies in hosting, dedicated servers and cloud services. In addition to this, we offer systems consultancy on Linux systems and specialized maintenance in DBMS, IT Security, Cloud and much more. We stand out for our expertise in hosting leading Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Joomla, OpenCart and Magento, supported by a high-level support and consultancy service suitable for Public Administration, SMEs and any size.

Red Hat, Inc. owns the rights to Red Hat┬«, RHEL┬«, RedHat Linux┬«, and CentOS┬«; AlmaLinuxÔäó is a trademark of AlmaLinux OS Foundation; Rocky Linux┬« is a registered trademark of the Rocky Linux Foundation; SUSE┬« is a registered trademark of SUSE LLC; Canonical Ltd. owns the rights to Ubuntu┬«; Software in the Public Interest, Inc. holds the rights to Debian┬«; Linus Torvalds holds the rights to Linux┬«; FreeBSD┬« is a registered trademark of The FreeBSD Foundation; NetBSD┬« is a registered trademark of The NetBSD Foundation; OpenBSD┬« is a registered trademark of Theo de Raadt. Oracle Corporation owns the rights to Oracle┬«, MySQL┬«, and MyRocks┬«; Percona┬« is a registered trademark of Percona LLC; MariaDB┬« is a registered trademark of MariaDB Corporation Ab; REDIS┬« is a registered trademark of Redis Labs Ltd. F5 Networks, Inc. owns the rights to NGINX┬« and NGINX Plus┬«; Varnish┬« is a registered trademark of Varnish Software AB. Adobe Inc. holds the rights to Magento┬«; PrestaShop┬« is a registered trademark of PrestaShop SA; OpenCart┬« is a registered trademark of OpenCart Limited. Automattic Inc. owns the rights to WordPress┬«, WooCommerce┬«, and JetPack┬«; Open Source Matters, Inc. owns the rights to Joomla┬«; Dries Buytaert holds the rights to Drupal┬«. Amazon Web Services, Inc. holds the rights to AWS┬«; Google LLC holds the rights to Google CloudÔäó and ChromeÔäó; Microsoft Corporation holds the rights to Microsoft┬«, Azure┬«, and Internet Explorer┬«; Mozilla Foundation owns the rights to Firefox┬«. Apache┬« is a registered trademark of The Apache Software Foundation; PHP┬« is a registered trademark of the PHP Group. CloudFlare┬« is a registered trademark of Cloudflare, Inc.; NETSCOUT┬« is a registered trademark of NETSCOUT Systems Inc.; ElasticSearch┬«, LogStash┬«, and Kibana┬« are registered trademarks of Elastic NV Hetzner Online GmbH owns the rights to Hetzner┬«; OVHcloud is a registered trademark of OVH Groupe SAS; cPanel┬«, LLC owns the rights to cPanel┬«; Plesk┬« is a registered trademark of Plesk International GmbH; Facebook, Inc. owns the rights to Facebook┬«. This site is not affiliated, sponsored or otherwise associated with any of the entities mentioned above and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders. Any other trademarks mentioned belong to their registrants. MANAGED SERVER┬« is a trademark registered at European level by MANAGED SERVER SRL, Via Enzo Ferrari, 9, 62012 Civitanova Marche (MC), Italy.

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