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Managed hosting o Managed hosting is an IT provisioning model in which a service provider rents Dedicated Servers and hardware associated with a single customer and operates those systems on behalf of the customer.
In managed hosting, customers can rent a complete hosting service which, in addition to the classic hosting plan, also involves initial management during the analysis of the requirements, choice of hardware and software, migration of the site, of the related files and databases, the subsequent performance optimization through software configuration on the server side and application side, as well as a continuous monitoring and continuous management of backup and disaster recovery procedures in order to guarantee an uptime close to 100% and in any case the best possible performance and performance.
Unlike standard hosting in which the customer buys and pays for a classic hosting plan and must autonomously transfer the site and take care of all those operations reserved for system engineers, with the serious danger of making even serious mistakes, in a managed hosting system the provider takes care of practically everything except the development of the site and part of the contents.
Who is managed hosting suitable for?
Although a managed hosting has necessarily higher prices given the quality of the service and the human intervention that even passively monitors system graphics, traffic, server security, patches, backup integrity, on a regular basis. managed hosting in the medium and long term is the most suitable choice for those farsighted businesses that do not want to get lost behind technical virtuosity of doubtful success or skills other than those necessary.
If an online newspaper, for example, wanted to manage all the cutting-edge aspects of a website and focus exclusively on the editorial part, without thinking about cache, performance, database tuning, backup and disaster recovery, managed management would undoubtedly be the best solution.
Managed Hosting Skills and Responsibilities
Management services are a key aspect of what differentiates managed hosting from other dedicated hosting services. Generally, Managed hosting providers are responsible for hardware and software setup and configuration, technical support, patch management, system maintenance, monitoring, and updates. Managed hosting providers, however, may offer a menu of additional services and / or packages ranging from offering basic services to more expensive packages of more advanced services. In most cases, managed hosting services can be customized to meet a customer's specific business requirements.
Among the services that customers can expect from managed hosting providers include:
- backup and disaster recovery;
- load balancing;
- security services, such as vulnerability scans, intrusion detection, and distributed denial of service prevention and mitigation;
- physical security measures to safeguard data centers;
- server configuration, maintenance and monitoring;
- application support;
- support for solving technical problems.
Managed hosting plans are often accompanied by an SLA service level agreement, which outlines the services the customer is paying for and the service standards that the hosting provider is required to meet.
A possible saving of money and resources.
One of the not so rare “side effects” resulting from the choice of a managed hosting management concerns the savings that can be obtained, obtaining at the same time better performance, a professional management system with qualified personnel and a lower cost.
The most common case in which this situation occurs is when a customer with a high traffic site decides to switch from an unmanaged to a managed dedicated server. In many cases the customer comes from hardware instances with very powerful and very expensive configurations that are downsized by migrating to a more modest and cheaper hardware and optimized through the server-side installation of a particularly performing software stack.
In recent years we have had cases of customers who have gone from spending 2000 euros to 300 euros a month, simultaneously obtaining greater speed and additional services that they did not have before, including 24-hour assistance on blocking problems.
Outsourcing and savings on personnel.
Another non-trivial aspect for medium and large companies derives from outsourcing the management of complex systems that would cost the equivalent of hiring 24 well-trained technical figures in the company in order to guarantee 3 hours a day from a technical point of view. Considering that in managed management most of the work is inherent in the control of monitoring systems and 24-hour availability for prompt intervention in the event of blocking problems or serious disasters, the choice of managed management is the best solution that guarantees greater efficiency and a considerable saving.
If you too have an ambitious project and are considering switching to a managed management of your hosting, contact us as well.