Technical support

Does the site have problems?

Only if your site is down or the site is not visible for at least 5 minutes you are invited to call the direct technical contact operating 24 hours a day, but only after opening a ticket. For all other needs in which your site is visible and you have non-urgent requests you can only and exclusively use the sending of a Ticket to the technical department with normal or low priority. 

+39 0256569681

+39 340 98 54556

Send us a ticket.

If you are already our customer you can open a ticket in the Customers area.

Do you have doubts? Not sure where to start? Contact us

We have all the answers to your questions to help you make the right choice.

Chat with us

Chat directly with our presales support.


Contact us by phone during office hours 9:30 - 19:30

Contact us online

Open a request directly in the contact area.

INFORMATION is the leading Italian provider of high performance hosting solutions. Our subscription model is affordable and predictable, so customers can access our reliable hosting technologies, dedicated servers and the cloud. also offers excellent support and consulting services on Hosting of the main Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Magento.

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