Linux assistance

We have been working since 2005 in the field of Linux systems providing professional linux assistance services for any type of company. Our support allows you to obtain the maximum advantage in the management of the systems by significantly saving on costs by outsourcing the system management and all the costs of an IT department available 24 hours a day.

If you use systems Linux® and you don't have a dedicated IT department in the company, you should work with us. We offer a comprehensive portfolio of Linux support services that can be customized to meet your needs. You will be provided with a dedicated Linux specialist who will take the time to fully understand your environment, the applications you are running and the needs of your business. Whether you need 24/24 coverage or shorter and shorter working hours, we can meet your needs. In the event of a problem, your IT team will have immediate access to our experts, who will diagnose and fix the problem quickly and with minimal impact on your operations and uptime.

Your technology partner on Linux

We provide Linux managed server support, installation, configuration, troubleshooting, emergency help, remote assistance and maintenance for new and existing server infrastructures. When you work with us we see ourselves as your technology partner and not just another service provider linux managed support in outsourcing. We make this statement because we understand not only the operating and network system, but also the software and messaging platforms running on the operating system. We diagnose problems at the lowest level and seek innovative solutions to solve them and ensure that your business operates efficiently and smoothly. As a mix of Linux certified software developers, network and database engineers, and system administrators, we work together as a team to ensure that your services stay online no matter what problems we are presented with. When you engage with us, we provide not just an individual consultant, but a collective pool of knowledge from a team that has gained invaluable experience in managing mission-critical infrastructures.

linux partner support

The main services offered

Linux Managed Services

Full support for all major Linux operating systems, including Linux, Ubuntu, CentOS, Fedora, SuSE and Debian.

Emergencies 24/7

Service contracts can be updated to allow 24/7 coverage.

Professionals in the design, implementation and maintenance of corporate mail servers

Webserver and performance

Design and configuration of high traffic web systems with Apache, NGINX, LiteSpeed ​​and Varnish web servers.

Specialize in hosting high traffic WordPress sites with over 100 million visitors per month.

Optimized and performance-oriented CMS hosting for ecommerce like WooCommerce. Prestashop. Magento.

Cloud certifications

We are AWS certified partners, but we also work with Azure, Rackspace, Google, OVH, Softlayer and much more.

We manage very large MySQL databases (500 + GB) and can also support MongoDB NoSQL

Proactive Security and Penetration testing

We work with penetration testing companies and proactive monitoring tools for your networks.

ISO 27001 certified

Our datacenters and work processes are ISO27001 compliant, independently verified.

Not just a one-off

Unlike many other linux managed support services, we are not limited to just an initial setup or an intervention on request.

Using our server assistance service, cloud assistance and linux assistance in general allows you to have the certainty and the relative contractual guarantee of having a partner who follows you throughout the life cycle of the service as long as you want. Not just an initial and one-off setup to then be left to yourself, but a cyclical and continuous H24 service where we will always be monitoring any problems and preventing them thanks to proactive monitoring and a timely patching system that will avoid having to face problems and machine stops.

 

Monitoring of the server and services H24.

Net data logo banner

Active monitoring via NETDATA of all hardware and software parameters of your server.

Through a reserved access to our monitoring center you will be able to view the status of your server and its loads in real time.

  • CPU load, RAM and network traffic.
  • MySQL Query, Web Traffic, Occupied Disk Space, Cache.
  • Alert and any present and past problems.

Benefits for your business.

  • Highly affordable. A simple pricing model makes our Managed Services excellent value with predictable costs
  • Work alongside in-house engineers who complement existing resources, or fully outsource to us.
  • Working with you from conception, systems architecture, through completion and ongoing support.
  • Able to work collaboratively with you and your clients with white label options.
  • Proactive and reactive support services, with optional 247 coverage.

Pricing Model

Our managed services are available in two versions, proactive and reactive.

Responsive managed services
  • Suitable for start-ups and / or low-cost, low-risk systems
  • Small monthly downtime that includes 24/7 monitoring
  • Pay-as-you-go support model, priced for one hour, charged in blocks of 15 minutes
Proactive managed services
  • A fully managed network and hosting environment that includes 24/7 monitoring and access to network engineers, databases, operating system and software
  • Proactive updates of security patches, kernel and base operating system
  • Optional 24/7 coverage and SLAs
No hidden costs
  • Both options offer transparent pricing with contractually agreed hourly rates
  • Fixed cost 3 and 5 year long term contract options available
  • Dedicated project manager and technical manager

Some of the services we support include:

Custom web applicationsCustom web applications
Programming languagesPHP, Python, Node.JS, Haskell, Java, Javascript and more
Web serverNGINX, Apache2, TomCat
Software frameworkCodeIgnighter, Laravel, Lumen, Symfony, Silex, Zend
DevOps ToolsGIT, SVN, GitLab, GitHub, Scrum / Agile Tooling, JIRA, Confluence, Jenkins
Log managementfluentd
Cloud managementAuto Scaling, Design, AWS, Google Cloud, Azure
Cluster file systemCephFS, Gluster, GFS2
ResearchSOLR, Sphinx, ElasticSearch
CachingNGINX, Memcached, Redis, MongoDB
Operating systemsRed Hat, Ubuntu, Debian, CentOS, Amazon Linux

Summarizing our Linux support services

  • Linux managed support
  • Linux managed consulting
  • Linux managed outsourcing
  • Linux managed cloud hosting
  • Linux managed management
  • Linux managed remote support
  • Linux managed remote management
We are happy to consult with you to ensure the best possible upgrade path for your existing systems, provide support or support and one-time installation guide.

Do you need help managing your Linux server, your mail services, your WebServer or database? Is your site slow and crashing all the time? Do you want to save personnel costs or evaluate alternative solutions to the ones you are using? Your Linux system administrator does not please you in the timing and work done so far?

Contact us, we always have the best solution to all systems problems.

Do you have doubts? Don't know where to start? Contact us!

We have all the answers to your questions to help you make the right choice.

Chat with us

Chat directly with our presales support.

0256569681

Contact us by phone during office hours 9:30 - 19:30

Contact us online

Open a request directly in the contact area.

INFORMATION

Managed Server Srl is a leading Italian player in providing advanced GNU/Linux system solutions oriented towards high performance. With a low-cost and predictable subscription model, we ensure that our customers have access to advanced technologies in hosting, dedicated servers and cloud services. In addition to this, we offer systems consultancy on Linux systems and specialized maintenance in DBMS, IT Security, Cloud and much more. We stand out for our expertise in hosting leading Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Joomla, OpenCart and Magento, supported by a high-level support and consultancy service suitable for Public Administration, SMEs and any size.

Red Hat, Inc. owns the rights to Red Hat®, RHEL®, RedHat Linux®, and CentOS®; AlmaLinux™ is a trademark of AlmaLinux OS Foundation; Rocky Linux® is a registered trademark of the Rocky Linux Foundation; SUSE® is a registered trademark of SUSE LLC; Canonical Ltd. owns the rights to Ubuntu®; Software in the Public Interest, Inc. holds the rights to Debian®; Linus Torvalds holds the rights to Linux®; FreeBSD® is a registered trademark of The FreeBSD Foundation; NetBSD® is a registered trademark of The NetBSD Foundation; OpenBSD® is a registered trademark of Theo de Raadt. Oracle Corporation owns the rights to Oracle®, MySQL®, and MyRocks®; Percona® is a registered trademark of Percona LLC; MariaDB® is a registered trademark of MariaDB Corporation Ab; REDIS® is a registered trademark of Redis Labs Ltd. F5 Networks, Inc. owns the rights to NGINX® and NGINX Plus®; Varnish® is a registered trademark of Varnish Software AB. Adobe Inc. holds the rights to Magento®; PrestaShop® is a registered trademark of PrestaShop SA; OpenCart® is a registered trademark of OpenCart Limited. Automattic Inc. owns the rights to WordPress®, WooCommerce®, and JetPack®; Open Source Matters, Inc. owns the rights to Joomla®; Dries Buytaert holds the rights to Drupal®. Amazon Web Services, Inc. holds the rights to AWS®; Google LLC holds the rights to Google Cloud™ and Chrome™; Microsoft Corporation holds the rights to Microsoft®, Azure®, and Internet Explorer®; Mozilla Foundation owns the rights to Firefox®. Apache® is a registered trademark of The Apache Software Foundation; PHP® is a registered trademark of the PHP Group. CloudFlare® is a registered trademark of Cloudflare, Inc.; NETSCOUT® is a registered trademark of NETSCOUT Systems Inc.; ElasticSearch®, LogStash®, and Kibana® are registered trademarks of Elastic NV Hetzner Online GmbH owns the rights to Hetzner®; OVHcloud is a registered trademark of OVH Groupe SAS; cPanel®, LLC owns the rights to cPanel®; Plesk® is a registered trademark of Plesk International GmbH; Facebook, Inc. owns the rights to Facebook®. This site is not affiliated, sponsored or otherwise associated with any of the entities mentioned above and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders. Any other trademarks mentioned belong to their registrants. MANAGED SERVER® is a trademark registered at European level by MANAGED SERVER SRL, Via Enzo Ferrari, 9, 62012 Civitanova Marche (MC), Italy.

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