CentOS Linux Support
Hosting experience
0 years
Linux Managed Servers
0 +
Managed CentOS systems
0 +
Average ticket resolution time
0 gold
More than 5000 companies have used our services
Due to NDA agreements and confidentiality requirements, we cannot disclose all brands.
These are some of the companies that use or have used our services, including through third parties.

Are you looking for Linux CentOS ® Support?

Get one-time or ongoing support for your CentOS ® systems

CentOS has reached its "End Of Life", the need for specialized support becomes even more critical. We specialize in the maintenance of CentOS environments and in the migration to systems such as Red Hat Linux, Rocky Linux and AlmaLinux.

Our CentOS Linux support and maintenance services assist you in managing your servers. Among the services offered are system monitoring, kernel and package updates, backups and performance optimization.

Managing a server can be a challenge, you may prefer not to spend time every day maintaining your server. Instead of worrying about systems, you can focus on developing your business and managing your applications by entrusting us with the care of your CentOS environment.
Marco Marcoaldi - Founder Managed Server Srl
Marco Marcoaldi
Founder & Systems Engineer Managed Server

Benefits of our CentOS ® Linux Support

We support CentOS ®

System support services and experts in Linux CentOS. Submit your support ticket to our helpdesk; Whether you need a quick fix or a more complex task, our team is here to assist you.

Safe updates

We update your CentOS or derivative Linux system for you, safely and accurately. Your server will be updated with the latest kernel and package versions, and will be tested to ensure maximum stability and performance.

Performance Optimization

An optimized system and a faster server equals better performance. We will optimize the speed of your Linux CentOS system, so as to maximize the performance of your server and the services provided by it.

Backup and Disaster Recovery

The cloud Backup & Disaster Recovery service offers complete protection for your Linux CentOS systems. Minimize risks and downtime with encrypted cloud backups.

Activity time monitoring

Downtime is the enemy. We will monitor your site and notify you if it doesn't work. Our 24/24 support team will resolve the issue immediately.

24/7 security

We monitor changes to Linux CentOS core files and help prevent cyber attacks by scanning your system for known vulnerabilities.

How can we help you?

One-time Linux CentOS Support - Professional Linux CentOS Support

A single fix

Tell us the problem

Use our ticket system to submit a detailed description of the problem you are experiencing; then, we will ask you for your login details so we can repair your site.

Troubleshooting and Repair

Our CentOS Linux support includes a staging environment for safe debugging. We identify and resolve the problem without compromising your live system, then apply the solution effectively and safely. Throughout the process, our priority is to ensure the operational continuity of your business by minimizing or completely eliminating downtime.

Pay for the results

After examining your CentOS Linux system and confirming that the fix has been applied and the problem has been resolved 100% successfully, we will send you the payment link and, subsequently, the detailed invoice with a short technical report on the intervention carried out.

Continuous Linux CentOS ® Support

24/24 support and monitoring

A system support service customized by experts in CentOS Linux, including the CentOS Stream variant. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene. Throughout the process, our priority is to ensure the operational continuity of your business by minimizing or completely eliminating downtime.

Better performance

We will strengthen the security and optimize the performance of your CentOS Linux system, including the CentOS Stream variant, making it faster and more responsive. With our Managed Server service, you can maximize the performance of your server, without being a systems expert and without having to invest large sums.

Save time and money

While we take care of the maintenance and optimization of your CentOS Linux system including CentOS Stream releases, you can spend your time focusing on developing and growing your business.

Linux CentOS Management Outsourcing
Server-side software logos

360° Linux skills

Consultancy also on server-side services and not just on the operating system.

Our assistance goes far beyond mere Linux operating system support. We actively engage in the design, configuration, implementation and maintenance of server-side services.

Among the services we offer and manage, we can include MongoDB, Varnish Cache, MySQL, NGINX, Apache, Redis, PostgreSQL, HAProxy, MariaDB, Memcached, Tomcat, Percona Server, Node, Python, Ruby and REDIS.IO.

It is extremely advantageous for companies to be able to count on a single supplier that manages both the operating system and all these services in a fully managed mode. This integration ensures not only greater efficiency, but also a reduction in response times and performance optimization.

Operating on premise and on the major Cloud Providers.

On Premise assistance in your company or on Cloud systems.

Are you curious to understand the advantages of the cloud or are you considering migrating your infrastructure to the cloud? We are the ideal partner to guide you in this process. With our consolidated experience and deep knowledge of On Premise and Cloud solutions, we offer you safe and reliable guidance in every step of your digital transition. Our system support service, customized by experts in CentOS Linux and derivatives, it is available not only for On Premise solutions at your company facility, but also on the main global suppliers and Cloud providers.

You can count on our professional assistance on Cloud platforms such as Alibaba, Azure, AWS, Google Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many more. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene wherever you are. With us, your infrastructure is always in expert hands.

Cloud logos - AWS - Microsoft Azure - Hetzner - Google Cloud - Alibaba Cloud - OVH Cloud - IBM Cloud

Compliant with GDPR regulations

Do not risk penalties for non-compliance with the GDPR regulation on data protection.

Our company complies with the GDPR regulation, being a European entity with European data centers certified ISO 27001 and managed by staff of European nationality and residence.

All data relating to processing, assistance requests and tickets of your CentOS Linux and derivative systems remain archived within European borders and destroyed within 30 days of the end of processing, in compliance with Regulation (EU) 2016/679 of the Parliament European Union and subsequent amendments and industry best practices.

By using our CentOS ® Linux Support services you will get

Tuning and Optimization

Get excellent response times on every server, supported by CentOS Linux-specific optimization.

Daily Backups

Get fully automated daily backups with a 7-day retention period for your CentOS Linux system

ISO 27001 datacenter

European datacenter certified ISO 27001 and compliant with the GDPR regulation. Backup systems, redundant power supply, and over 7Terabit of global connectivity.

Security & DDOS

We will keep your CentOS Linux system safe and secure. Layer 3 and Layer 7 DDOS protection included and with guaranteed intervention in 30 minutes.

The best technologies

Setup and assistance on Web Server Apache, NGINX, Tomcat, NodeJS, PHP, Python, DJango, Go, Ruby, MySQL, MariaDB, Percona Server, PostgreSQL, Varnish, Redis.io, MongoDB.

24/7 expert support

Our team of experts on Linux CentOS and derivatives is available 24/7/365, reachable via phone, support ticket and email.

The preliminary consultation and estimate are free and without obligation

FAQ

No, we are not the official technical support of CentOS. However, we are a Linux systems company with over 15 years of experience, specializing in systems based on CentOS Linux, which is a Community Driven Linux distribution. As a result, CentOS has no official support other than that provided pro bono by the community. We present ourselves as an alternative to community support, offering specialized services that go beyond the assistance generally provided by the community itself. This is especially beneficial for those who use CentOS and want a level of support that goes beyond that typically offered by the community. In these cases, having a commercial partner with a long history of expertise in the field can make the difference in the effective and safe management of your systems.

Our systems support service specializes in providing comprehensive support for a wide range of Linux distributions, particularly those derived from Red Hat and RHEL, including CentOS, AlmaLinux and Rocky Linux. Our expertise is transversal and covers the entire ecosystem of these distributions, allowing us to offer customized and optimized solutions for each of these platforms. Whether you are managing an enterprise infrastructure on CentOS, a cloud environment on AlmaLinux, or a web server on Rocky Linux, our team of experts is equipped to assist you with every aspect of systems engineering and maintenance. Because of our long history and deep knowledge in this area, we can provide a level of support that goes beyond that typically provided by the community, which is particularly beneficial to businesses that require more extensive and specialized support.

Yes, we offer migration services to derivative RHEL distributions such as Rocky Linux, AlmaLinux, and Oracle Linux, as well as Red Hat Enterprise Linux (RHEL) itself. We understand that the END OF LIFE of the CentOS project and the evolution of CentOS Stream have created an urgent need for many companies to migrate to these new distributions.

In addition to the maintenance and support services we provide for these platforms, our team of experts specializes in accompanying customers through the migration process, minimizing service interruptions and ensuring a smooth transition. Our transversal expertise across all RHEL and derivative distributions allows us to offer customized and optimized solutions for the specific needs of your IT environment.

So, if you are considering migrating from CentOS or other distributions, we can provide you with a comprehensive strategy that includes planning, implementation and post-migration support, thus ensuring an effective and safe transition for your infrastructure.

Our “Troubleshooting and Repair” service is designed to offer complete and timely assistance in case of problems with your CentOS-based Linux system. We start by cloning your system in a secure staging environment, where we can perform detailed analysis and identify the root cause of the problem without putting your production infrastructure at risk. Once we've identified a solution, we thoroughly test it in the staging environment to ensure it's effective and doesn't introduce new problems. Next, we apply the fix to the live system. Throughout the process, our priority is to ensure the operational continuity of your business. We work to minimize or completely eliminate downtime, ensuring that any disruption is kept to a minimum and handled as quickly and smoothly as possible.

Yes, our team of experts is available to assist you at any time, 24 hours a day, 24 days a week, 7 days a year. However, it is important to note that staff availability, availability and response times are governed by Service Level Agreements (SLAs) which may vary based on your specific needs. In the highest version of our SLA, we offer availability and availability 7 hours a day, 365 days a year, with guaranteed intervention times of less than 24 minutes.

We always recommend an initial contact and a preliminary cognitive analysis with our team. This allows us to evaluate your needs and business objectives together, so that we can consider and select the support solution best suited to your needs. Through this analysis, we aim to provide a highly personalized service that aligns perfectly with your operational needs and long-term goals.

We accept a variety of payment methods to make the process as simple and flexible as possible for our customers. Among the available options are bank transfer, the use of credit cards and also payments via Stripe, a secure and reliable online payment platform. Once you have chosen and agreed on the service package best suited to your needs, we will provide you with all the details necessary to complete the transaction. This includes information on billing times, any available installment plans and specifics on how to make payment through the method you have selected.

To start using our Linux system support services, we recommend an initial contact and a preliminary cognitive analysis with our team of experts. This initial phase is essential to allow us to understand in detail your specific needs, the challenges you are facing and the goals you wish to achieve. Based on this analysis, we will be able to offer you a tailor-made package of services, optimized for the specifics of your business and your technological infrastructures. This customized approach allows us to provide highly effective solutions that closely align with your operational and strategic needs, thus ensuring maximum value from our service.

On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).

Disclaimer and legal notices: CentOS®, CentOS Linux®, CentOS Stream® and Linux® are registered trademarks. In detail, CentOS®, CentOS Linux® and CentOS Stream® are registered trademarks of Red Hat, Inc., located at 100 E. Davie Street, Raleigh, NC 27601, United States of America. Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with either Red Hat, Inc., or Linus Torvalds, and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.

Hosting with DDOS protection included

DDOS protection and mitigation with Arbor Networks & CloudFlare ®

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Do you have doubts? Don't know where to start? Contact us!

We have all the answers to your questions to help you make the right choice.

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INFORMATION

Managed Server Srl is a leading Italian player in providing advanced GNU/Linux system solutions oriented towards high performance. With a low-cost and predictable subscription model, we ensure that our customers have access to advanced technologies in hosting, dedicated servers and cloud services. In addition to this, we offer systems consultancy on Linux systems and specialized maintenance in DBMS, IT Security, Cloud and much more. We stand out for our expertise in hosting leading Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Joomla, OpenCart and Magento, supported by a high-level support and consultancy service suitable for Public Administration, SMEs and any size.

Red Hat, Inc. owns the rights to Red Hat®, RHEL®, RedHat Linux®, and CentOS®; AlmaLinux™ is a trademark of AlmaLinux OS Foundation; Rocky Linux® is a registered trademark of the Rocky Linux Foundation; SUSE® is a registered trademark of SUSE LLC; Canonical Ltd. owns the rights to Ubuntu®; Software in the Public Interest, Inc. holds the rights to Debian®; Linus Torvalds holds the rights to Linux®; FreeBSD® is a registered trademark of The FreeBSD Foundation; NetBSD® is a registered trademark of The NetBSD Foundation; OpenBSD® is a registered trademark of Theo de Raadt. Oracle Corporation owns the rights to Oracle®, MySQL®, and MyRocks®; Percona® is a registered trademark of Percona LLC; MariaDB® is a registered trademark of MariaDB Corporation Ab; REDIS® is a registered trademark of Redis Labs Ltd. F5 Networks, Inc. owns the rights to NGINX® and NGINX Plus®; Varnish® is a registered trademark of Varnish Software AB. Adobe Inc. holds the rights to Magento®; PrestaShop® is a registered trademark of PrestaShop SA; OpenCart® is a registered trademark of OpenCart Limited. Automattic Inc. owns the rights to WordPress®, WooCommerce®, and JetPack®; Open Source Matters, Inc. owns the rights to Joomla®; Dries Buytaert holds the rights to Drupal®. Amazon Web Services, Inc. holds the rights to AWS®; Google LLC holds the rights to Google Cloud™ and Chrome™; Microsoft Corporation holds the rights to Microsoft®, Azure®, and Internet Explorer®; Mozilla Foundation owns the rights to Firefox®. Apache® is a registered trademark of The Apache Software Foundation; PHP® is a registered trademark of the PHP Group. CloudFlare® is a registered trademark of Cloudflare, Inc.; NETSCOUT® is a registered trademark of NETSCOUT Systems Inc.; ElasticSearch®, LogStash®, and Kibana® are registered trademarks of Elastic NV Hetzner Online GmbH owns the rights to Hetzner®; OVHcloud is a registered trademark of OVH Groupe SAS; cPanel®, LLC owns the rights to cPanel®; Plesk® is a registered trademark of Plesk International GmbH; Facebook, Inc. owns the rights to Facebook®. This site is not affiliated, sponsored or otherwise associated with any of the entities mentioned above and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders. Any other trademarks mentioned belong to their registrants. MANAGED SERVER® is a trademark registered at European level by MANAGED SERVER SRL, Via Enzo Ferrari, 9, 62012 Civitanova Marche (MC), Italy.

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