These are some of the companies that use or have used our services, including through third parties.
Are you looking for assistance with Rocky Linux ®?
Get one-time or ongoing support for your Rocky Linux systems
Are you looking for a qualified system support service for Rocky Linux, available 24/7? Our Linux system support and maintenance services assist you in managing your servers, including system monitoring, kernel and package updates, backups, performance tuning and more.
Managing a Linux server, especially on platforms like Rocky Linux, can be a challenge, especially if you are not an expert in systems engineering. Even with the right technical skills, you may prefer not to spend time every day maintaining your server. Instead of worrying about systems, you can focus on developing your business and managing your applications. We have specific expertise in migrating from commercial systems such as Red Hat and RHEL or from community systems such as CentOS that have reached EOL, to Rocky Linux.
Benefits of our Rocky Linux ® Support
Specific for Rocky Linux
System support services and experts in Rocky Linux. Submit your support ticket to our helpdesk; Whether you need a quick fix or a more complex task, our team is here to assist you.
We update your Rocky Linux system, safely and accurately. Your server will be updated with the latest kernel and package versions, and will be tested to ensure maximum stability and performance.
An optimized system and a faster server equals better performance. We will optimize the speed of your Rocky Linux system, so as to maximize the performance of your server and the services provided by it.
Backup and Disaster Recovery
The cloud Backup & Disaster Recovery service offers complete protection for your Rocky Linux systems. Minimize risks and downtime with encrypted cloud backups.
Activity time monitoring
Downtime is the enemy. We will monitor your site and notify you if it doesn't work. Our 24/24 support team will resolve the issue immediately.
We monitor changes to Rocky Linux core files, and help prevent cyber attacks by scanning your system for known vulnerabilities.
How can we help you?
A single fix
Tell us the problem
Use our ticket system to submit a detailed description of the problem you are experiencing; then, we will ask you for your login details so we can repair your site.
Troubleshooting and Repair
Our Rocky Linux support includes a staging environment for safe debugging. We identify and resolve the problem without compromising your live system, then apply the solution effectively and safely.
Pay for the results
After examining your Rocky Linux system and confirming that the fix has been applied 100% successfully, we will send you the payment link and, subsequently, the detailed invoice with a short technical report on the intervention carried out.
Continuous Rocky Linux ® support
24/24 support and monitoring
A personalized system support service from experts in Rocky Linux and derivatives. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene.
We will strengthen the security and optimize the performance of your Rocky Linux system or derivatives, making it faster and more responsive. With our Managed Server service, you can maximize the performance of your server, without being a systems expert and without having to invest large sums.
Save time and money
While we take care of the maintenance and optimization of your Rocky Linux system or derivatives, you can spend your time focusing on the development and growth of your business.
360° Linux skills
Consultancy also on server-side services and not just on the operating system.
Our assistance goes far beyond mere Linux operating system support. We actively engage in the design, configuration, implementation and maintenance of server-side services.
Among the services we offer and manage, we can include MongoDB, Varnish Cache, MySQL, NGINX, Apache, Redis, PostgreSQL, HAProxy, MariaDB, Memcached, Tomcat, Percona Server, Node, Python, Ruby and REDIS.IO.
It is extremely advantageous for companies to be able to count on a single supplier that manages both the operating system and all these services in a fully managed mode. This integration ensures not only greater efficiency, but also a reduction in response times and performance optimization.
Operating on premise and on the major Cloud Providers.
On Premise assistance in your company or on Cloud systems.
Are you curious to understand the advantages of the cloud or are you considering migrating your infrastructure to the cloud? We are the ideal partner to guide you in this process. With our consolidated experience and deep knowledge of On Premise and Cloud solutions, we offer you safe and reliable guidance in every step of your digital transition. Our system support service, customized by Red Hat Linux RHEL experts and derivatives, it is available not only for On Premise solutions at your company facility, but also on the main global suppliers and Cloud providers.
You can count on our professional assistance on Cloud platforms such as Alibaba, Azure, AWS, Google Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many more. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene wherever you are. With us, your infrastructure is always in expert hands.
Compliant with GDPR regulations
Do not risk penalties for non-compliance with the GDPR regulation on data protection.
Our company complies with the GDPR regulation, being a European entity with European data centers certified ISO 27001 and managed by staff of European nationality and residence.
All data relating to the processing, requests for assistance and tickets of your Rocky Linux systems remain archived within European borders and destroyed within 30 days of the end of the processing, in compliance with Regulation (EU) 2016/679 of the European Parliament and subsequent amendments and industry best practices. Throughout the process, our priority is to ensure the operational continuity of your business by minimizing or completely eliminating downtime.
By using our Rocky Linux ® Support services you will get
Tuning and Optimization
ISO 27001 datacenter
Security & DDOS
The best technologies
24/7 expert support
The preliminary consultation and estimate are free and without obligation
No, we are not the official technical support of Rocky Linux. However, we are a Linux systems company with over 15 years of experience, specializing in enterprise-grade Red Hat derivative systems such as RHEL, Oracle Linux, CentOS, AlmaLinux and Rocky Linux. Rocky Linux is a RHEL derivative and community-driven distribution; as a result, there is no official technical support for this distribution. We present ourselves as an alternative to official support channels, offering specialized services that go beyond the support provided by the community. This is particularly advantageous for those using Red Hat-derived distributions that generally do not enjoy official support, such as Rocky Linux. In these cases, having a commercial partner with a long history of expertise in the field can make the difference in the effective and safe management of your systems.
Our systems support service specializes in providing comprehensive support for a wide range of derivative Red Hat Linux distributions. This includes:
RHEL (Red Hat Enterprise Linux): An enterprise-oriented Linux distribution with extensive support and certifications.
Oracle Linux: An enterprise-grade Linux distribution that is compatible with RHEL, ideal for solutions that require high availability and performance.
CentOS: A free alternative to RHEL, used in many server environments for its robust enterprise capabilities.
AlmaLinux: A community-driven Linux distribution that serves as an alternative to CentOS, with strong compatibility with RHEL.
Rocky Linux: A derivative, community-driven RHEL Linux distribution, ideal for those looking for a solution without official technical support from Red Hat.
Our expertise covers the entire ecosystem of derivative Red Hat distributions, such as RHEL, Oracle Linux, CentOS, AlmaLinux and Rocky Linux, allowing us to offer customized and optimized solutions for each of these platforms. Whether you're managing an enterprise infrastructure on RHEL or a web server on Rocky Linux, our team of experts is equipped to assist you with every aspect of systems engineering and maintenance.
Yes, one of the key services we offer is migration between different Linux distributions, including migration to or from Rocky Linux. Whether you want to switch from distributions like Red Hat RHEL, CentOS, AlmaLinux, Ubuntu, Debian or similar to Rocky Linux, or vice versa, our team of experts can handle the entire process smoothly and without interruptions. This is particularly relevant given our specialization in enterprise derivative Red Hat systems such as RHEL, Oracle Linux, CentOS, AlmaLinux and Rocky Linux.
Additionally, we provide update services to bring your system to the latest version, ensuring a smooth transition and minimizing downtime. This includes both updating the operating system and various software packages, all performed with the utmost attention to system compatibility and stability.
Yes, our team of experts is available to assist you at any time, 24 hours a day, 24 days a week, 7 days a year. However, it is important to note that staff availability, availability and response times are governed by Service Level Agreements (SLAs) which may vary based on your specific needs. In the highest version of our SLA, we offer availability and availability 7 hours a day, 365 days a year, with guaranteed intervention times of less than 24 minutes.
We always recommend an initial contact and a preliminary cognitive analysis with our team. This allows us to evaluate your needs and business objectives together, so that we can consider and select the support solution best suited to your needs. Through this analysis, we aim to provide a highly personalized service that aligns perfectly with your operational needs and long-term goals.
We accept a variety of payment methods to make the process as simple and flexible as possible for our customers. Among the available options are bank transfer, the use of credit cards and also payments via Stripe, a secure and reliable online payment platform. Once you have chosen and agreed on the service package best suited to your needs, we will provide you with all the details necessary to complete the transaction. This includes information on billing times, any available installment plans and specifics on how to make payment through the method you have selected.
To start using our Linux system support services, we recommend an initial contact and a preliminary cognitive analysis with our team of experts. This initial phase is essential to allow us to understand in detail your specific needs, the challenges you are facing and the goals you wish to achieve. Based on this analysis, we will be able to offer you a tailor-made package of services, optimized for the specifics of your business and your technological infrastructures. This customized approach allows us to provide highly effective solutions that closely align with your operational and strategic needs, thus ensuring maximum value from our service.
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).
Disclaimer and legal notices: Rocky Linux®, Red Hat® and Linux® are registered trademarks. In detail, Rocky Linux® is a registered trademark of Rocky Linux Foundation. Red Hat® is a registered trademark of Red Hat, Inc., located at 100 E. Davie Street, Raleigh, NC 27601, United States of America. Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with Rocky Linux Foundation, Red Hat, Inc., or Linus Torvalds, and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.