Tux

Linux ® system engineer

Our services include system and operating software configuration, monitoring, management, updates and troubleshooting on major distributions, RHEL, CentOS, AlmaLinux, Rocky Linux, SUSE Linux, Oracle Linux, Red Hat Linux, Ubuntu, Debian.

We guarantee best practices with guaranteed SLAs for the desired uptime.
Also on
Cloud: Cloud:
1 element
15
Years of experience
5000+
Managed instances
30%
Average savings
15 minutes
Average intervention time

We help companies use Linux effectively and efficiently

Due to NDA agreements and confidentiality requirements, we cannot disclose all brands.
These are some of the companies that use or have used our services, including through third parties.

Are you looking for assistance on Linux®?

The need for supervision in order to best use the tool

As professionals specialized in Linux systems, we offer versatile services both for on-premise systems and through the main Cloud service providers, such as AWS, Azure, Google Cloud, Digital Ocean, Hetzner and OVH. Our range of services for businesses of all sizes includes customized solutions for Linux-based system development, deployment, migrations and integrations. Our focus is on optimizing web and Linux system performance, making us the ideal partner for customers aiming to maximize efficiency in both on-premise environments and cloud platforms such as AWS, Azure, and others.

With a strong focus on Linux systems and web performance optimization, we accompany companies on their journey towards digital innovation, supporting them in scalability and adaptability, in a market increasingly oriented towards hybrid solutions that combine on-premise and cloud infrastructures.
Marco Marcoaldi - Founder Managed Server Srl
Marco Marcoaldi
Founder & Systems Engineer Managed Server

Benefits of our Linux ® Support

Specific for Linux ®

System support services and experts in Linux. Submit your support ticket to our helpdesk; Whether you need a quick fix or a more complex task, our team is here to assist you.

Safe updates

We update your Linux system, safely and accurately. Your server will be updated with the latest kernel and package versions, and will be tested to ensure maximum stability and performance.

Performance Optimization

An optimized system and a faster server equals better performance. We will optimize the speed of your Linux system, so as to maximize the performance of your server and the services provided by it.

Backup and Disaster Recovery

The cloud Backup & Disaster Recovery service offers complete protection for your Linux systems. Minimize risks and downtime with encrypted cloud backups.

Activity time monitoring

Downtime is the enemy. We will monitor your server and notify you if it goes down. Our 24/24 support team will resolve your issue immediately.

24/7 security

We monitor changes to Linux core files, and help prevent cyber attacks by scanning your system for known vulnerabilities.

How can we help you?

One-Time-Linux-Assistance-Linux-Assistance-and-Support

A single fix

Tell us the problem

Use our ticket system to submit a detailed description of the problem you are experiencing; then, we will ask you for your login details so we can repair your site.

Troubleshooting and Repair

Our Linux support includes a staging environment for safe debugging. We identify and resolve the problem without compromising your live system, then apply the solution effectively and safely.

Pay for the results

After examining your Linux system and confirming that the fix has been applied 100% successfully, we will send you the payment link and, subsequently, the detailed invoice with a short technical report on the intervention carried out.

Project and requirements analysis

Analysis of the customer's project requirements.

Measure to dedicate.

The analysis of the customer's system requirements represents a fundamental step to guarantee maximum performance and reliability of company IT systems.

This service, specifically focused on Linux operating systems, provides for an accurate evaluation of the server software in use, with particular attention to their performance and potential critical issues.

Through this analysis, we are able to identify the system's strengths and areas for improvement, proposing customized solutions to optimize operational efficiency. Our approach is aimed at ensuring that the client's IT system is not only high-performance, but also secure and stable, crucial aspects for the success of every business activity in today's digital landscape.

Analysis and evaluation of the Server technologies involved.

Using Linux-based systems and knowing how to manage them effectively are two very distinct concepts. Given the complexity and variety of configurations possible in a Linux environment, it is easy to make significant mistakes, even in good faith, that can have seriously damaging consequences for your business and your company.

A decline in efficiency and an increase in errors and service interruptions are among the most serious and obvious symptoms. Furthermore, spending double or triple on sub-optimal configurations, or over-engineering hardware, can be equally harmful and uneconomical, compromising your business plan, profit and profit margin.

By taking advantage of our advice and supervision, you can be sure that you have no unexpected weaknesses and to have made not only the most convenient choice on the market, but also the most effective system configuration for the services purchased.

Server-side technology analysis
Linux migration

Infrastructure migration to Linux

Turnkey migration of your current infrastructure to Linux.

We offer a complete service for Migrate your current infrastructure to or from different Linux environments, either from different distributions or to or from cloud providers. Our experienced team will manage the process with professionalism and expertise.

In collaboration with you, we will evaluate and plan the most suitable strategy for transferring your infrastructure. Our deep knowledge of Linux systems and various cloud platforms allows us to anticipate and prevent the most common implementation errors, ensuring migration success.

We pay particular attention to the protection of your data, a critical element during the migration process. We ensure that all data is transferred securely, maintaining its integrity and confidentiality.

We also understand the importance of keeping your business up and running during the migration. We will do everything we can to minimize any disruption by coordinating with you to plan the migration during less busy periods.

With our assistance, migrating your infrastructure to or from Linux environments will be a controlled, efficient and secure process, aimed at ensuring the best return on your investment.

Linux ® management

Guarantee of Continuity and Efficiency. Specialized Linux support and management 24/7/365

We provide a complete service support, management and monitoring of your Linux infrastructure. This is not a generic service, but a tailor-made solution, designed to meet your specific Linux needs.

We are committed to ensuring maximum availability and performance of your Linux environment through well-defined Service Level Agreements (SLAs). This means we take responsibility for keeping your services operational and available, to agreed standards.

Our management is uninterrupted and continuous, 24 hours a day, 7 days a week, 365 days a year. This means that whatever problem arises, day or night, there will always be a member of our team ready to face it and solve it. This minimizes the impact of any issues on your business and your Linux infrastructure.

Linux Systems Management
Cloud logos - AWS - Microsoft Azure - Hetzner - Google Cloud - Alibaba Cloud - OVH Cloud - IBM Cloud

Operating on premise and on the major Cloud Providers.

On Premise assistance in your company or on Cloud systems.

Are you curious to understand the advantages of the cloud or are you considering migrating your infrastructure to the cloud? We are the ideal partner to guide you in this process. With our consolidated experience and deep knowledge of On Premise and Cloud solutions, we offer you safe and reliable guidance in every step of your digital transition. Our system support service, customized by Red Hat Linux RHEL experts and derivatives, it is available not only for On Premise solutions at your company facility, but also on the main global suppliers and Cloud providers.

You can count on our professional assistance on Cloud platforms such as Alibaba, Azure, AWS, Google Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many more. Submit a support ticket to our helpdesk at any time, and our team will be ready to intervene wherever you are. With us, your infrastructure is always in expert hands.

360° Linux skills

Consultancy also on server-side services and not just on the operating system.

Our assistance goes far beyond mere Linux operating system support. We actively engage in the design, configuration, implementation and maintenance of server-side services.

Among the services we offer and manage, we can include MongoDB, Varnish Cache, MySQL, NGINX, Apache, Redis, PostgreSQL, HAProxy, MariaDB, Memcached, Tomcat, Percona Server, Node, Python, Ruby and REDIS.IO.

It is extremely advantageous for companies to be able to count on a single supplier that manages both the operating system and all these services in a fully managed mode. This integration ensures not only greater efficiency, but also a reduction in response times and performance optimization.

Server-side software logos
Piggy bank

The best price on the market.

No more expensive estimates and nasty surprises.

We are well aware of the significant impact our service can have on the economic and operational health of our client's business. We firmly believe that effectively accessing and fully leveraging the benefits of an optimized Linux infrastructure should not be the exclusive preserve of large or enterprise enterprises.

Our mission is based precisely on this principle. We want to make the power, efficiency and flexibility of a fully configured and optimized Linux environment accessible to everyone, regardless of size or industry. We recognize that every company, whether a small start-up or a large conglomerate, can benefit from adopting advanced Linux solutions.

For this reason, we have structured our services to be accessible and customizable to meet the needs of every reality, from small businesses to enterprise companies.

Compliant with GDPR regulations

Do not risk penalties for non-compliance with the GDPR regulation on data protection.

Our company is a European entity and is committed to fully complying with the General Data Protection Regulation (GDPR).

In the context of systems engineering and consultancy services on Linux systems, we pay the utmost attention to the protection of your data, your requests for technical assistance and tickets relating to your Linux systems. We ensure that all this data is processed following the most rigorous privacy and security standards. Specifically, the data is stored exclusively within the borders of the European Union and is destroyed within 30 days of the processing being finalized.

These measures are taken to ensure full compliance with Regulation (EU) 2016/679 of the European Parliament and its subsequent amendments, as well as industry best practices regarding data security and privacy.

By using our Linux ® Support services you will get

Tuning and Optimization

Get excellent response times on every server, supported by specific optimization for Linux systems thanks to Kernel and network specific tuning.

Daily Backups

Get fully automated daily duplicate backups with a 60-day retention period for your Linux system

ISO 27001 datacenter

European datacenter certified ISO 27001 and compliant with the GDPR regulation. Backup systems, redundant power supply, and over 7Terabit of global connectivity.

Security & DDOS

We will keep your AlmaLinux system safe and secure. Layer 3 and Layer 7 DDOS protection included and with guaranteed intervention in 30 minutes.

The best technologies

Setup and assistance on Web Server Apache, NGINX, Tomcat, NodeJS, PHP, Python, DJango, Go, Ruby, MySQL, MariaDB, Percona Server, PostgreSQL, Varnish, Redis.io, MongoDB.

24/7 expert support

Our team of experts in AlmaLinux and derivatives is available 24/7/365, reachable via phone, support ticket and email.

The preliminary consultation and estimate are free and without obligation

FAQ

No, we do not represent official technical support for specific Linux distributions. However, we are a company specializing in Linux systems with over 15 years of experience, focused on enterprise-class systems derived from Red Hat, such as RHEL, Oracle Linux, CentOS and Rocky Linux or derived from Debian such as Ubuntu Linux. We offer specialized services for these distributions, acting as an alternative to official support channels. This is particularly useful for those using Red Hat-derived distributions that do not have dedicated official technical support. Having a business partner with expertise in the field can be crucial to the effective and secure management of your Linux systems.

Our systems support service offers comprehensive support for a variety of Linux distributions, ranging from Red Hat derivatives to options such as Debian and Ubuntu. Among the distributions we work with is RHEL (Red Hat Enterprise Linux), a solid choice for enterprise environments that require extensive support and certifications. Oracle Linux, compatible with RHEL, is ideal for situations that require high availability and high performance. CentOS, a free alternative to RHEL, is widely used for its robust capabilities in enterprise settings. We also include AlmaLinux, a community-driven distribution that serves as an alternative to CentOS and maintains strong compatibility with RHEL. Rocky Linux, also derived from RHEL and community-driven, is perfect for those looking for a solution without official technical support from Red Hat.

Our expertise is not only limited to Red Hat derivative distributions, but also spans Debian and Ubuntu Linux-based environments, popular for their versatility and ease of use. We provide customized and optimized solutions for each of these platforms. Whether managing an enterprise infrastructure on RHEL, a web server on Rocky Linux, or a development environment on Ubuntu, our team of experts is prepared to assist you with every aspect of systems engineering and maintenance.

Yes, we offer specialized services in migrating and upgrading different Linux distributions. Our team of experts is experienced in managing complex migrations between major distributions, such as Red Hat RHEL, CentOS, Rocky Linux, Ubuntu, and Debian. This includes migration between the various versions of these distributions, ensuring a smooth and seamless transition.

Furthermore, we provide release update services, which allow you to upgrade systems to the latest version. This includes updating both the operating system and the various software packages, ensuring that the transition occurs with the utmost attention to system compatibility and stability. Our goal is to ensure that your systems remain up-to-date, secure and performing, while minimizing downtime during the upgrade process.

Our “Troubleshooting and Repair” service is designed to offer complete and timely assistance in case of problems with your Linux system. We start by cloning your system in a secure staging environment, where we can perform detailed analysis and identify the root cause of the problem without putting your production infrastructure at risk. Once we've identified a solution, we thoroughly test it in the staging environment to ensure it's effective and doesn't introduce new problems. Next, we apply the fix to the live system. Throughout the process, our priority is to ensure the operational continuity of your business. We work to minimize or completely eliminate downtime, ensuring that any disruption is kept to a minimum and handled as quickly and smoothly as possible.

Yes, our team of experts is available to assist you at any time, 24 hours a day, 24 days a week, 7 days a year. However, it is important to note that staff availability, availability and response times are governed by Service Level Agreements (SLAs) which may vary based on your specific needs. In the highest version of our SLA, we offer availability and availability 7 hours a day, 365 days a year, with guaranteed intervention times of less than 24 minutes.

We always recommend an initial contact and a preliminary cognitive analysis with our team. This allows us to evaluate your needs and business objectives together, so that we can consider and select the support solution best suited to your needs. Through this analysis, we aim to provide a highly personalized service that aligns perfectly with your operational needs and long-term goals.

We accept a variety of payment methods to make the process as simple and flexible as possible for our customers. Among the available options are bank transfer, the use of credit cards and also payments via Stripe, a secure and reliable online payment platform. Once you have chosen and agreed on the service package best suited to your needs, we will provide you with all the details necessary to complete the transaction. This includes information on billing times, any available installment plans and specifics on how to make payment through the method you have selected.

To start using our Linux system support services, we recommend an initial contact and a preliminary cognitive analysis with our team of experts. This initial phase is essential to allow us to understand in detail your specific needs, the challenges you are facing and the goals you wish to achieve. Based on this analysis, we will be able to offer you a tailor-made package of services, optimized for the specifics of your business and your technological infrastructures. This customized approach allows us to provide highly effective solutions that closely align with your operational and strategic needs, thus ensuring maximum value from our service.

On 25 May 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).

Disclaimer and legal notices: Red Hat®, Linux®, Debian®, SUSE®, AlmaLinux®, CentOS®, Rocky Linux®, and other products and services in the Linux ecosystem are registered trademarks of their respective owners. Red Hat, Inc. is headquartered at 100 East Davie Street, Raleigh, NC 27601, United States of America; the Free Software Foundation operates Linux at 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA; Debian is a free software project run by volunteers around the world; SUSE is owned by SUSE LLC located at 1800 Novell Place, Provo, UT 84606, USA; AlmaLinux is managed by the AlmaLinux OS Foundation; CentOS is a project of Red Hat, Inc.; Rocky Linux is developed by a group of Linux system enthusiasts. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with these entities, and does not represent any of them in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.

Hosting with DDOS protection included

DDOS protection and mitigation with Arbor Networks & CloudFlare ®

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INFORMATION

Managed Server Srl is a leading Italian player in providing advanced GNU/Linux system solutions oriented towards high performance. With a low-cost and predictable subscription model, we ensure that our customers have access to advanced technologies in hosting, dedicated servers and cloud services. In addition to this, we offer systems consultancy on Linux systems and specialized maintenance in DBMS, IT Security, Cloud and much more. We stand out for our expertise in hosting leading Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Joomla, OpenCart and Magento, supported by a high-level support and consultancy service suitable for Public Administration, SMEs and any size.

Red Hat, Inc. owns the rights to Red Hat®, RHEL®, RedHat Linux®, and CentOS®; AlmaLinux™ is a trademark of AlmaLinux OS Foundation; Rocky Linux® is a registered trademark of the Rocky Linux Foundation; SUSE® is a registered trademark of SUSE LLC; Canonical Ltd. owns the rights to Ubuntu®; Software in the Public Interest, Inc. holds the rights to Debian®; Linus Torvalds owns the rights to Linux®; FreeBSD® is a registered trademark of The FreeBSD Foundation; NetBSD® is a registered trademark of The NetBSD Foundation; OpenBSD® is a registered trademark of Theo de Raadt. Oracle Corporation owns the rights to Oracle®, MySQL®, and MyRocks®; Percona® is a registered trademark of Percona LLC; MariaDB® is a registered trademark of MariaDB Corporation Ab; REDIS® is a registered trademark of Redis Labs Ltd. F5 Networks, Inc. owns the rights to NGINX® and NGINX Plus®; Varnish® is a registered trademark of Varnish Software AB. Adobe Inc. holds the rights to Magento®; PrestaShop® is a registered trademark of PrestaShop SA; OpenCart® is a registered trademark of OpenCart Limited. Automattic Inc. owns the rights to WordPress®, WooCommerce®, and JetPack®; Open Source Matters, Inc. owns the rights to Joomla®; Dries Buytaert holds the rights to Drupal®. Amazon Web Services, Inc. holds the rights to AWS®; Google LLC holds the rights to Google Cloud™ and Chrome™; Facebook, Inc. owns the rights to Facebook®; Microsoft Corporation holds the rights to Microsoft®, Azure®, and Internet Explorer®; Mozilla Foundation owns the rights to Firefox®. Apache® is a registered trademark of The Apache Software Foundation; PHP® is a registered trademark of the PHP Group. CloudFlare® is a registered trademark of Cloudflare, Inc.; NETSCOUT® is a registered trademark of NETSCOUT Systems Inc.; ElasticSearch®, LogStash®, and Kibana® are registered trademarks of Elastic NV This site is not affiliated, sponsored, or otherwise associated with any of the entities mentioned above and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders. Any other trademarks mentioned belong to their registrants. MANAGED SERVER® is a registered trademark at European level by MANAGED SERVER SRL Via Enzo Ferrari, 9 62012 Civitanova Marche (MC) Italy.

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