WordPress ® Support
Custom plugin development, theme development, speed optimization, plugin update and maintenance, malware removal and much more.
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Are you looking for WordPress ® Help?
Get one-time or ongoing support for your WordPress ® site
Are you looking for the best 24/24 WordPress support services? WordPress support and maintenance services help you manage your websites, such as monitoring and updating WordPress cores, themes and plugins, backups, performance optimization, etc.
Maintaining a WordPress website can be a daunting task, especially if you are not a tech savvy person. Even if you have the right technical skills, you may not want to spend an hour each day managing your WordPress site. Instead of keeping WordPress, you can focus on producing great content and growing your online business.
Benefits of our WordPress ® Support
Ad hoc WordPress support
WordPress personal support services from WordPress experts. Submit your support ticket to our helpdesk, no matter if it is a solution or a development activity, our team will take care of it.
Safe updates
We will update your WordPress system for you, securely and completely. Your site will be updated with the latest WordPress theme and plugins, as well as tested for usability.
Speed optimization
A faster website means better performance. We will optimize the speed of your website so that you can get the most out of your website and hosting service.
Cloud backup
Our backup service automatically archives all your content to the cloud. This means we can restore a blocked or damaged website in minutes.
Activity time monitoring
Downtime is the enemy. We will monitor your site and notify you if it doesn't work. Our 24/24 support team will resolve the issue immediately.
24/7 security
Our Security Scanner monitors changes in WordPress core files and helps prevent hacking by scanning your site for known WordPress vulnerabilities.
How can we help you?
A single fix
Tell us the problem
Use our ticket system to submit a detailed description of the problem you are experiencing, then we will ask you for your login details so we can fix your site.
Troubleshooting and Repair
We will copy your website to the staging environment to debug the problem without harming the live website in the process. After we fix the problem, we'll apply the fix to the live site.
Pay for the results
After reviewing your website and confirming that the fix was 100% successful, we will send you the payment link followed by a regular invoice.
Continuous WordPress Support
24/24 support and monitoring
A personal WordPress support service from WordPress experts. Submit a customer support ticket at any time to our helpdesk and our team will take care of it.
Better performance
We will improve the security and optimize the performance of your website by making it faster and more responsive. With Managed Server, you can get the most out of your website and hosting service without being a technician and without having to spend crazy bucks.
Save time and money
While we take care of your website, you can use your free time to focus on growing your business.
WordPress and WooCommerce development
Custom solutions for specific problems.
Create your website or e-commerce like never before with our specialized WordPress and WooCommerce development services.
Don't settle for solutions standard: choose excellence with platforms Custom, optimized and highly performers. Your project deserves to be unique and studied in every detail to meet your specific needs.
We develop custom themes and plugins, adapting them to the peculiarities of your business, to offer you a platform innovative, scalable and in perfect harmony with your goals. Every aspect of our work is aimed at guaranteeing you a product efficient, Quick and capable of standing out in the market.
With our deep expertise in Website Performance, years of development experience PHP for WordPress e WooCommerce and a strategic vision of digital needs, we are ready to bring your online presence to the Next Level, transforming your idea into a winning reality.
Performance improvement e Core Web Vitals
Improve Google Web Vitals signals
Optimize the performance of your WordPress site or WooCommerce e-commerce with our service dedicated to the optimization of Google Core Web Vitals.
We focus on the key metrics including Largest Contentful Paint (LCP), First Input Delay (FID) e Cumulative Layout Shift (CLS), offering tailor-made solutions to significantly improve the speedhave reactivity , visual stability of your site.
An optimized website not only improves your Google Web Vitals signals, but it allows you to get a better positioning in search results, increasing visibility and accessibility for your customers. We guarantee a user experience exceptional, reducing loading times and increasing the satisfaction of your visitors. Use our expertise to make the difference and transform the performance of your site into a real competitive advantage!
Malware removal and security.
Don't become a victim of hackers and Malware.
Ensure maximum safety to your WordPress site or WooCommerce e-commerce with our specialized Malware Removal and Advanced Protection service.
Effectively tackle the hacker attacks and neutralizes the real-time cyber threats thanks to our tailor-made solutions. With a combination of advanced experience in Linux systems and in-depth skills in Information Security, we deal with scan, clean and reinforce of your site's security, ensuring you have an online presence always protected and reliable.
Don't let them vulnerability put yours at risk business: choose ours expertise for a 360 degree complete defense, capable of protecting your data, customer trust and the success of your online business.
Hosting optimized for WordPress
We have created the perfect hosting already in use by the best Italian e-commerce sites.
We have created the perfect hosting, already chosen by the best Italian editorial sites. Our hosting service is an in-house solution developed by our expert systems team, based on an Enterprise-level server stack.
With the use of acceleration software such as NGINX, Varnish, REDIS and Memcached, and the support of the most advanced technologies such as HTTP/3, the QUIC protocol, PHP 8, Zend OP Cache and PHP JIT, we offer the best performance on the market.
Enjoy latencies TTFB less than 30 ms in Europe and Webp and Brotli support, for an exceptional user experience. The security of your data is guaranteed by a redundant double daily geographic backup with 60-day data retention.
Furthermore, we guarantee intervention times of less than 15 minutes on blocking problems. Choose excellence, choose our Hosting
Compliant with GDPR regulations
Do not risk penalties for non-compliance with the GDPR regulation on data protection.
Our company stands out for its full GDPR compliance, operating as a reality European with a strong focus on security and personal data protection. Our ISO 27001 certified data centers, located exclusively in Europe, are managed by highly qualified personnel of European nationality and residence, ensuring full compliance with current regulations.
All data is stored and managed exclusively within the European borders, ensuring strict compliance with the provisions of the Regulation (EU) 2016 / 679 of the European Parliament, in addition to any subsequent regulatory updates. This attention allows us to offer our customers data management reliable, safe and transparent, helping to create a digital environment where privacy is at the heart of our priorities.
Thanks to this approach, we are committed to protecting your data and ensuring that every operation meets the highest standards of computer security and regulatory compliance, to offer cutting-edge solutions that protect your business and your customers' trust.
And if you use our optimized WordPress hosting you will get
Very fast site
Daily Backups
Free SSL Certificate
ISO 27001 datacenter
Security & DDOS
The best technologies
SEO Compliant Hosting
24/7 expert support
Migration and optimization are included for free.
FAQ
Of course, our staff is concerned with solving even a single one-off problem. Considering that we cannot know in advance the extent of the problem nor the difficulty of solving it, we will evaluate both the specific problem and the feasibility, indicating the best price for the resolution starting from € 27 per intervention.
The monthly financial support must be assessed on the basis of the size of the site and the features present with the bonus / malus formula as in the insurance sector. A WordPress blog with 5 plugins is reasonably easier to maintain than a site with WooCommerce and 40 plugins. Therefore the work to be done is greater, with a greater expenditure of time and energy and with inevitably higher costs.
Precisely for this reason we will evaluate your WordPress installation, your hosting provider, the features you are using in order to reserve you the best price for a highly professional service managed by WordPress developers, Linux systems and SEOs with decades of experience.
Unlike many other solutions on the WordPress Support market we would never allow ourselves to give reference prices without first reviewing your site.
Based on your requests and needs, we also develop tailor-made WordPress plugins, where there are no solutions already available to implement on your WordPress site and therefore solve your need.
The purpose of our WordPress Support service is to find the best solution to your problem, and often some of the needs that are communicated to us can be met using existing WordPress plugins or a combination of them.
It will be the responsibility of our team of developers to evaluate the best solution available and to propose customized and tailored development solutions if necessary.
Of course, we also develop WordPress themes based on the customer's instructions or by understanding their needs and application scope of use.
In fact, it is not always necessary or advisable to develop a theme from scratch for obvious reasons of timing and costs, however if essential our team of WordPress developers has the skills to be able to develop any theme from scratch for any need, starting from Wireframe, Mockup Photoshop or other graphics and illustration programs.
Our WordPress Support Service has a specific service for removing malware and viruses on WordPress. We invite you to visit our service of WordPress Malware Removal if your problem is having an infected site.
Yes of course. One of our Senior technicians will take care of optimizing your WordPress site and making it perfectly compatible and compliant with the intended purposes, taking care to configure in detail the cache and cache cleaning, amp pages and instant articles if your site makes use of this. technology.
In some cases, the current Hosting on which the site is hosted may not be adequate due to the lack of specific technologies necessary for adequate optimization. If you fall into this case we will explain the limitations of your current hosting and we will give you some options including the transition to our optimized systems.
If requested, we can certainly work towards the optimization of Core Web Vitals and improve your Google Pagespeed score. Specifically, we deal with the minification of static resources such as JS and CSS, the use of webp images compatibly with browsers not yet supported such as Safari and iOS, the defer or delay of javascript, as well as the lowering of the Time To First Byte. less than 300ms.
Since about 2012 we have decided to verticalize our knowledge on the slowest, heaviest but most popular CMS of the moment, namely WordPress and WooCommerce. Since our work and our optimization are problematic by their nature, it is certainly more evident and tangible in the total satisfaction of the customer who finds himself moving from a slow and cumbersome site to a decidedly performing and snappy one.
In order to avoid any remote danger of hacker attacks, human error or accidental loss, we take care to make at least three daily backups with three different technologies in order to always have at least one usable backup available. In the case of blogs that produce a lot of content, we also provide hourly backups. We have the possibility, if required, to insure your business and your site with additional insurance for a coverage of up to ten thousand euros in the event of data loss. Firewall Hardware and DDOS mitigation systems make our service the flagship even for the most demanding customers who manage important business with revenues in the order of several million euros.
All our contracts are valid for 12 months with monthly payment and are not binding except for the single month.
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).
Disclaimer and legal notices: WordPress®, WooCommerce® and JetPack® are registered trademarks of Automattic Inc., located at 60 29th Street #343, San Francisco, CA 94110, United States of America. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with Automattic Inc., and does not represent Automattic Inc. in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.
DDOS protection and mitigation with Arbor Networks & CloudFlare ®
- DDOS protection and mitigation included in every Hosting plan
- Intelligent detection of Layer 3 and 7 volumetric attacks
- Automatic DDOS Layer 3 Mitigation via Arbor Networks
- Manual DDOS Layer 7 Mitigation with CloudFlare WAF