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Unless expressly specified all mailboxes use the same server settings for the use of protocols SMTP, POP3, IMAP and their respective secure and encrypted variants SMTPS, IMAPS and POP3S.

All server names of both outgoing SMTP and incoming POP3 or IMAP mail refer to the hostname:

We comply with the specific RFC standards of the relevant protocols and the respective TCP ports which you can view below:

SMTP : 25 or 587
SMTPS : 465
POP3 : 110
POP3S : 995
IMAP : 143
IMAPS extension : 993

For secure protocols, the recommended encryption type is TLS or SSL on a per client basis.

It is recommended that you set up your e-mail clients in a secure configuration using secure protocols, especially where you frequently connect to a potentially unsafe wireless network of others.

Regarding the difference between IMAP and POP3 protocol, we invite you to read the following FAQ: What is the difference between IMAP and POP3?

The recommended mail parameters are as follows:

Email provider IMAPS settings POPS settings SMTPS settings Server:

Port: 993

Encryption: SSL


Port: 995

Encryption: SSL


Port: 587 or 465

Encryption: TLS / STARTTLS or SSL

For the SMTP or SMTPS outgoing mail service, the user must enable authentication for outgoing mail using the email address assigned to him in the format and the relative password as login.



IMPORTANT NOTE: These configurations and procedures illustrated above are inherent to the hosting services provided by They are aimed at technical personnel with basic knowledge of computer science but still able to correctly follow the instructions above. If the user is unable to apply the instructions indicated, he must refer to his technical consultant if available. If you have difficulty configuring the settings on your email clients, you can delegate the configuration in remote assistance to our support at a cost of โ‚ฌ 20 + VAT for the first box and โ‚ฌ 10 + VAT for all the rest.

The support request can be activated by opening a ticket at the address

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