Unless expressly specified all mailboxes use the same server settings for the use of protocols SMTP, POP3, IMAP and their respective secure and encrypted variants SMTPS, IMAPS and POP3S.
All server names of both outgoing SMTP and incoming POP3 or IMAP mail refer to the hostname: mail.hostalo.it
We comply with the specific RFC standards of the relevant protocols and the respective TCP ports which you can view below:
SMTP : 25 or 587
SMTPS : 465
POP3 : 110
POP3S : 995
IMAP : 143
IMAPS extension : 993
For secure protocols, the recommended encryption type is TLS or SSL on a per client basis.
It is recommended that you set up your e-mail clients in a secure configuration using secure protocols, especially where you frequently connect to a potentially unsafe wireless network of others.
Regarding the difference between IMAP and POP3 protocol, we invite you to read the following FAQ: What is the difference between IMAP and POP3?
The recommended mail parameters are as follows:
| Email provider | IMAPS settings | POPS settings | SMTPS settings |
| Managedserver.it | Server: mail.hostalo.it Port: 993 Encryption: SSL | Server: mail.hostalo.it Port: 995 Encryption: SSL | Server: mail.hostalo.it Port: 587 or 465 Encryption: TLS / STARTTLS or SSL |
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IMPORTANT NOTE: These configurations and procedures illustrated above are inherent to the hosting services provided by ManagedServer.it. They are aimed at technical personnel with basic knowledge of computer science but still able to correctly follow the instructions above. If the user is unable to apply the instructions indicated, he must refer to his technical consultant if available. If you have difficulty configuring the settings on your email clients, you can delegate the configuration in remote assistance to our support at a cost of € 20 + VAT for the first box and € 10 + VAT for all the rest.
The support request can be activated by opening a ticket at the address https://managedserver.it/supporto
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